Bethesda, 20817, MD,
United States
Urgo Hotels and Resorts Technographics
Urgo Hotels and Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Urgo Hotels and Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1176 Urgo Hotels and Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Urgo Hotels and Resorts has purchased the following applications: Sterling Background Check for BackGround Screening in 2021, Aptech Targetvue for Hospitality ERP in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Urgo Hotels and Resorts is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Aptech Computer Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Urgo Hotels and Resorts revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Urgo Hotels and Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Urgo Hotels and Resorts Tech Stack and Enterprise Applications
Urgo Hotels and Resorts HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2021 | 2021 |
In 2021 Urgo Hotels and Resorts implemented Sterling Background Check to formalize pre-employment screening within its hiring and onboarding workflows. The deployment targeted the Dayton, Ohio property and centered on screening for front desk, housekeeping, maintenance and sales associate positions, aligning Sterling Background Check with day-to-day talent acquisition activities at the property level.
Sterling Background Check was configured to support standard BackGround Screening capabilities including identity verification, criminal records screening, and employment and education verification workflows. The implementation emphasized packaged screening profiles and adjudication workflows to accelerate candidate clearance decisions and to provide consistent screening configurations across hourly and salaried roles.
Operationally the Sterling Background Check application was accessed by hiring managers and the Assistant General Manager as part of the onsite onboarding sequence, and it ran in parallel with benefits enrollment activity conducted through the My Medallion portal. Use of Sterling Background Check was embedded into the HR hiring process, with screening status tracked alongside onboarding checklists to ensure candidates completed background requirements before commencing work.
Governance was exercised at the property level with the Assistant General Manager responsible for initiating checks and enforcing screening procedures as part of hiring and training responsibilities. The implementation positioned Sterling Background Check as the primary BackGround Screening tool for Urgo Hotels and Resorts recruitment operations, standardizing screening practices across the Dayton site and supporting consistent compliance and documentation in personnel files.
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Urgo Hotels and Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aptech Computer Systems | Legacy | Aptech Targetvue | Hospitality ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Urgo Hotels and Resorts implemented Aptech Targetvue to standardize budget control processes across its managed portfolio. The deployment addressed the Hospitality Budgeting and Forecasting category and was applied to properties under management for international brands including Marriott and Hilton as well as independent properties across the United States, Canada and the Caribbean.
Aptech Targetvue was configured to provide centralized budgeting and forecasting, a consolidated workbook that reflects each propertys daily updates, and single-version budget control. Functional capabilities implemented include property-level budget entry, corporate review and acceptance workflows, budget locking, and owner submission for approval, aligning operational budget activity with corporate finance and accounting oversight.
Operational governance shifted to a model where each property makes budget updates into the Targetvue workbook, the corporate office reviews and accepts changes, locks the budget, and sends the finalized budget to ownership for approval. As stated by Jim Bowne, VP Corporate Controller at Urgo Hotels and Resorts, Targetvue gives the company better control of its budget processes and provides one platform with one budget rather than multiple spreadsheet variations.
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Urgo Hotels and Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Urgo Hotels and Resorts implemented Microsoft 365 as its Collaboration platform. The deployment is cited on the corporate website and was provisioned to provide enterprise email, cloud file storage, intranet content management, and team communication across the organization.
The Microsoft 365 implementation consolidated core collaboration capabilities including Exchange Online for mail, SharePoint Online for site and document management, OneDrive for user file sync, and Microsoft Teams for meetings and chat. Administration was organized at the tenant level with centralized identity and permissions management, and governance focused on corporate communications, property operations, reservations, and marketing to align collaboration workflows with hospitality operations.
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Urgo Hotels and Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Urgo Hotels and Resorts
Apps Being Evaluated by Urgo Hotels and Resorts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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