USG Corporation
550 West Adams Street,
Chicago, 60661, IL,
United States
Chicago, 60661, IL,
United States
1 312-436-4000
Distribution
USG Corporation Technographics
USG Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USG Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6900 USG Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USG Corporation has purchased the following applications: Genpact Cora APFlow for AP Automation in 2017, IFS Poka for Learning and Development, Onboarding, Task Management in 2025, AppWorx Workload Automation for Business Process Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USG Corporation is running and its propensity to invest more and deepen its relationship with Genpact , FIS Global , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USG Corporation revenues, which have grown to $3.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USG Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USG Corporation Tech Stack and Enterprise Applications
USG Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Genpact | Oracle e-Business Suite Accounts Payable | Genpact Cora APFlow | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017 USG Corporation implemented Genpact Cora APFlow, migrating AP processing from Oracle e-Business Suite Accounts Payable to a cloud oriented AP Automation solution. The deployment targeted AP activities that support a manufacturing facility in Cloquet and extended to accounting responsibilities across two business units, reflecting centralized invoice receipt, exception management, and freight receiver tracking for supplier invoices.
The Genpact Cora APFlow implementation was configured to support core AP Automation workflows including automated invoice capture, exception routing and resolution, purchase order matching, and workflow orchestration for invoice approvals. Configuration also aligned with operational tasks performed by facility accountants, including daily production balancing, PID entry completion, month end closing support, and monthly accrual rebuild reporting for two business units.
Operational coverage emphasized close coordination between onsite accounting staff and Genpact AP operations, with formalized communication channels for invoice processing and exception escalation. The project encompassed financial analysis and business support functions at the Cloquet manufacturing site, and integrated process steps for GL related entries, miscellaneous inventory management, cycle counts, and physical inventory coordination as part of AP and accounting workflows.
Governance changes centered on defined handoffs and workflow ownership between USG accounting personnel and Genpact, including documented procedures for invoice exceptions, freight receiver verification, and month end closing tasks. Role level changes required accountants to coordinate AP transaction status with Genpact, execute accrual and GL reconciliations, and maintain financial documentation filing consistent with the AP Automation implementation.
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AR Automation | ERP |
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2000 | 2000 |
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ERP Financial | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2011 | 2011 |
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USG Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Poka | Learning and Development, Onboarding, Task Management | HCM | n/a | 2025 | 2025 |
In 2025, USG Corporation deployed the IFS Poka application at its Plaster City site to digitize frontline knowledge and standardize work instruction creation across manufacturing operations. The implementation targeted digital work instructions and task workflows within the Learning and Development,Onboarding,Task Management category, with an initial scope focused on one high-speed board line and rapid expansion to three plants in North America.
The deployment centered on IFS Poka’s digital work instruction and connected worker capabilities, including AI-assisted content conversion, tablet-based instruction capture, daily forms such as pre-shift inspections, and mobile equipment checklists. Poka’s AI content conversion tool was configured to accelerate documentation conversion and authoring workflows, enabling non-technical operators to create and edit instructions at the workstation and reducing per-instruction creation time from hours to minutes.
Operational coverage extended from Plaster City’s Boardline 3 to two additional USG plants, with functional impact across operations, safety, training, and continuous improvement teams. The project moved Lockout/Tagout procedures into IFS Poka, which enabled USG to cancel a separate LOTO software contract and realize the stated annual cost avoidance of $60,000. The platform’s Factory Feed feature was used to drive operator engagement and contributor recognition as part of ongoing skills and knowledge management efforts.
Governance and rollout were led by an internal plant champion who established hands-on training, shifted authorship to operators and temporary staff, and reduced staffing time required to support documentation conversion. Results reported by the team include creation of 1,433 digital work instructions in three weeks, a broader total of approximately 2,400 instructions authored during the program, and a tenfold acceleration in the documentation process attributed to the AI tooling. Future work includes extending skills management and introducing AI-enhanced video work instructions to further standardize onboarding, compliance, and continuous improvement practices.
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2006 | 2006 |
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Workforce Management | HCM |
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2006 | 2006 |
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USG Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 USG Corporation deployed AppWorx Workload Automation as a Business Process Management capability to orchestrate scheduled batch processing that supports finance and planning operations. AppWorx Workload Automation was implemented to centralize workload scheduling and automate recurring data movement across the companys financial systems and planning applications.
The implementation emphasized job scheduling, dependency orchestration, calendar-driven execution and monitoring to manage ETL and data load workflows into planning systems. Configuration work included automated retries, alerting and run-time monitoring to stabilize end-to-end data feeds and reduce manual intervention in load windows.
AppWorx was integrated with Oracle E-Business Suites and the Hyperion ecosystem, coordinating interfaces for GL, products and projects data to Hyperion Budgeting and Forecasting cloud. The program included an FDMEE upgrade to enable connectivity to the cloud planning application, and orchestration extended to Hyperion Financial Reporting, Smart View, PPM and SharePoint artifacts used by the planning and reporting processes.
Governance and rollout were driven by formal test plans, UAT scripts, capacity planning meetings and project management cadences, with defect tracking and test management executed in Quality Center. A QA lead at USG directed onsite and offshore testing teams, managed UAT execution and reporting, and owned defect management for the automated workloads.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Lease Management | ERP Services and Operations |
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2017 | 2018 |
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USG Corporation Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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USG Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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USG Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2022 | 2022 |
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USG Corporation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2016 | 2016 |
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USG Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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USG Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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USG Corporation Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Sourcing | Procurement |
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2013 | 2013 |
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USG Corporation TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2007 | 2008 |
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USG Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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USG Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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USG Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at USG Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Financial Planning and Analysis | VP | Finance | |
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Director, Finance Shared Services | Director | Finance | |
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Director Operations Finance | Director | Finance | |
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VP and Controller | VP | Finance | |
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CIO | CXO | Finance | |
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Director, IT Program Management Office | Director | IT | |
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Senior Director - Supply Chain | Director | Supply Chain | |
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Director, Global Sourcing | Director | Procurement | |
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CFO | CXO | Finance | |
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VP Global Supply Chain | VP | Supply Chain | |
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Director Metals Sourcing | Director | Procurement | |
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Vice President - Sustainable Supply Chain | VP | Supply Chain | |
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Chief Tax Officer | CXO | Finance | |
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Vice President & Chief Information Officer | CXO | IT | |
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Director, Operations Accounting | Director | Finance | |
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SVP and Chief Human Resource Officer | CXO | HR | |
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Division Human Resources Business Partner | Manager | HR | |
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SVP, HR Operations and Senior Director Human Resources | Director | HR | |
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Senior Manager Accounts Receivable | Manager | Finance | |
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Field Credit Manager | Manager | Finance | |
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Accounts Receivable Manager | Manager | Finance | |
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Vice President of IT - CIO | VP | IT | |
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Director of IT Operations | Director | IT | |
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Sr Manager, IT Operations | Manager | IT | |
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Senior Vice President and Chief Financial Officer | CXO | Finance | |
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Director, Corporate Accounting and Reporting | Director | Finance | |
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Manager - Sales and Use Tax | Manager | Sales | |
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Indirect Tax Manager | Manager | Finance | |
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Chief Technology Officer | CXO | IT | |
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Corporate Controller - Manager | Manager | Finance | |
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IT Manager | Manager | IT | |
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Change Management - CIO Office Practice Leader | Manager | IT | |
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Data Operations Associate | Manager | IT | |
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Director, Product Stewardship | Director | Finance | |
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IT Director - Applications, Business Partnership & Digital Innovation | Director | IT | |
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Vice President & Chief Information Officer | CXO | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by USG Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from USG Corporation IT executives and key decision makers. This section highlights USG Corporation's latest recorded technology evaluations, including Oracle E-Business Suite for ERP Financial on 2025-08-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the USG Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-11 | USG Corporation | Evaluated | Oracle | Oracle E-Business Suite | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD USG Corporation Technographics
USG Corporation is a Distribution organization based in United States,
with around 6900 employees and annual revenues of $3.30 billion.
USG Corporation operates a diverse technology stack with applications such as
Genpact Cora APFlow, IFS Poka and AppWorx Workload Automation,
covering areas like AP Automation, Learning and Development, Onboarding, Task Management and Business Process Management.
USG Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Genpact, IFS and Broadcom.
USG Corporation recently adopted applications including
IFS Poka in 2025, DocuSign eSignature in 2022 and ServiceNow ITSM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of USG Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates USG Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete USG Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.