Utah Community Credit Union
360 W 4800 N,
Provo, 84604, UT,
United States
Provo, 84604, UT,
United States
1 801-223-8188
Banking and Financial Services
Utah Community Credit Union Technographics
Utah Community Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Utah Community Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Utah Community Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Utah Community Credit Union has purchased the following applications: Fiserv DNA Bank Platform for Core Banking in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Utah Community Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Q2 Software , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Utah Community Credit Union revenues, which have grown to $125.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Utah Community Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Utah Community Credit Union Tech Stack and Enterprise Applications
Utah Community Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Utah Community Credit Union deployed Fiserv DNA Bank Platform to support its collections and payments workflows. A Collections Officer in Provo, Utah used the Fiserv DNA Bank Platform from September 2022 to April 2023 to contact 30 to 50 members daily and manage delinquent account payments, establishing the platform as a Core Banking anchor for receivables operations.
The implementation centered on collections and account servicing capabilities within the Fiserv DNA Bank Platform, including delinquency management, payment posting, credit reporting triggers, and member contact workflows. Operational use documented for the Fiserv DNA Bank Platform shows routine payment intake, credit bureau reporting, and contact management as primary functional modules in active use by the collections team.
Workflows involved the Fiserv DNA Bank Platform alongside external programs referenced in operational notes, specifically ChexSystems, Nautilus, and SCRA, for credit reporting and servicemember checks. The deployment scope was the collections department in Provo, requiring coordinated communication processes among staff to close cases and professionally handle upset members, reflecting governance focused on case-level collaboration and standardized contact procedures.
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Digital Banking | ERP Services and Operations |
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2013 | 2014 |
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Utah Community Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018 Utah Community Credit Union deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its public-facing website. The implementation positions Cisco Webex Meetings to serve both member-facing conferencing and internal collaboration needs for the 500-employee credit union.
The deployment uses Cisco Webex Meetings hosted in Cisco cloud infrastructure and embedded on the UCCU website to enable browser-based join flows, scheduled meetings, and standard Webex capabilities such as high-definition audio and video, screen sharing, and participant controls. The full application Cisco Webex Meetings supports meeting scheduling, attendee management, and in-session controls that align with Audio Video and Web Conferencing functional workflows.
Operational coverage focuses on member engagement and remote staff collaboration, with web-embedded meeting access enabling appointment-style consultations and ad hoc interaction between members and credit union staff. Governance is implemented through IT-managed deployment and policy-based meeting controls to align conferencing usage with banking and financial services communication practices.
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Utah Community Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Utah Community Credit Union implemented DocuSign eSignature as its Digital Signing solution on the public website. The deployment embedded DocuSign eSignature into customer-facing web workflows to enable online signing sessions and web-based document presentation for electronically executed agreements.
Configuration focused on standard DocuSign eSignature capabilities including reusable document templates, envelope creation and routing, embedded signing sessions, signer authentication options, and audit trail generation. The implementation used DocuSign eSignature to centralize document presentation and signature capture, with configuration for branded signing experiences and role-based administrative controls.
Operationally the rollout concentrated on the website front-end and online form submission workflows, extending electronic signature capability to customer-facing account and service interactions. Governance relied on DocuSign eSignature built-in compliance and audit features, with administrative template management and signer authentication controls to support ongoing signature governance for Utah Community Credit Union.
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Utah Community Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Utah Community Credit Union ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Utah Community Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2020 | 2020 |
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Utah Community Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Utah Community Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Utah Community Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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SVP/CFO | VP | Finance | |
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Payment Services Director | Director | Finance | |
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Payment Services Manager | Manager | Finance | |
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Apps Being Evaluated by Utah Community Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Utah Community Credit Union IT executives and key decision makers. This section highlights Utah Community Credit Union's latest recorded technology evaluations, including Fiserv Data Safe for Credit Union Management on 2025-10-27 and Q2 Digital Banking Platform for Digital Banking on 2025-03-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Utah Community Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-27 | Utah Community Credit Union | Evaluated | Fiserv | Fiserv Data Safe | Credit Union Management | ERP Services and Operations |
| 2025-03-03 | Utah Community Credit Union | Evaluated | Q2 Software | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Utah Community Credit Union Technographics
Utah Community Credit Union is a Banking and Financial Services organization based in United States,
with around 500 employees and annual revenues of $125.0 million.
Utah Community Credit Union operates a diverse technology stack with applications such as
Fiserv DNA Bank Platform, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Core Banking, Audio Video and Web Conferencing and Digital Signing.
Utah Community Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Cisco Systems and DocuSign.
Utah Community Credit Union recently adopted applications including
Q2 Innovation Studio in 2023, Fiserv DNA Bank Platform in 2022 and Zoom in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Utah Community Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Utah Community Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Utah Community Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.