Vakkaru Maldives
Vakkaru Island, Baa Atoll 20301,
Male, x,
Maldives
Male, x,
Maldives
960 660 7000
Leisure and Hospitality
Vakkaru Maldives Technographics
Vakkaru Maldives Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vakkaru Maldives and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Vakkaru Maldives employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vakkaru Maldives has purchased the following applications: Infor SunSystems for ERP Financial in 2016, Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vakkaru Maldives is running and its propensity to invest more and deepen its relationship with Infor , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vakkaru Maldives revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vakkaru Maldives intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vakkaru Maldives Tech Stack and Enterprise Applications
Vakkaru Maldives ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Vakkaru Maldives implemented Infor SunSystems as its ERP Financial solution. The deployment targeted property-level financial management for the 200-employee luxury resort in the Maldives, centralizing general ledger, accounts payable, accounts receivable, and financial reporting functions.
Infor SunSystems was configured to support core accounting ledgers, chart of accounts design, departmental cost centers aligned to villas and food and beverage outlets, journal automation, creditor invoice processing, and structured period close workflows. Configuration work emphasized hospitality accounting patterns such as nightly postings and multi-department revenue allocations to support operational finance and month-end consolidation.
The ERP ran alongside a broader hospitality technology stack that included Oracle Opera PMS, Micros Symphony, Material Control, SynXis and GHA OXI interfaces to Opera PMS, a Cisco 10-gigabit core network with wireless, IPTV host groups, VingCard locks, building management systems, Pelco CCTV, and Crestron villa automation. Integration design focused on channeling property management and point-of-sale revenue and transaction feeds into Infor SunSystems for accounting reconciliations and revenue posting, preserving separation between the property systems and the financial ledgers.
Governance and rollout centered on establishing finance process ownership, role-based access controls for accounting staff, and documented period close procedures to operate within the resort environment. The implementation positioned Vakkaru Maldives Infor SunSystems ERP Financial to serve as the authoritative accounting layer for operational finance across the resort.
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Vakkaru Maldives AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Vakkaru Maldives deployed Tawk.to on its website. Vakkaru Maldives implemented Tawk.to, a Chatbots and Conversational AI solution, to provide real time guest messaging and on‑site conversational touchpoints for prospective and arriving guests.
The deployment surfaced the Tawk.to chat interface across public web pages, leveraging standard chat widget capabilities such as live agent messaging, automated greeting messages, visitor presence indicators, and transcript capture. Configuration focused on agent queues, canned responses, and offline message handling to match hotel service rhythms and response SLAs. The implementation relied on client side embedding of the Tawk.to widget and the vendor console for agent management and chat history retention.
Operationally the chat capability is scoped to the public website and supports guest communications, reservations inquiries, and pre arrival service requests, routed to hospitality staff through the Tawk.to agent console. Governance centered on availability windows and message templates to align with front desk and reservations workflows. This configuration positions Tawk.to as the primary Chatbots and Conversational AI channel for web driven guest engagement at Vakkaru Maldives.
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Vakkaru Maldives Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Vakkaru Maldives implemented Microsoft 365 to support Collaboration across its leisure and hospitality operations. The deployment of Microsoft 365 was provisioned as a cloud-hosted tenant to provide core collaboration services to approximately 200 employees based in the Maldives, aligning corporate office and property-level teams under a single workspace.
The implementation focused on Collaboration capabilities typical of Microsoft 365, including corporate email and calendaring, document collaboration and shared content repositories, workplace chat and synchronous communication, and centralized identity and access control for user provisioning. Configuration emphasized role-based access for operations, reservations, finance and marketing workflows, and the use of shared content libraries and collaborative editing to streamline content and operational handoffs.
Governance was organized around a centralized tenant administration model, with IT controls for user onboarding, permission management and content governance to maintain security and operational consistency across the resort. The Microsoft 365 deployment served as the primary collaboration platform for internal teams and was surfaced in external-facing channels, reflecting an integrated approach to workforce collaboration and web-facing content management.
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Vakkaru Maldives CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Vakkaru Maldives PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Vakkaru Maldives IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Vakkaru Maldives
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Directo of Finance | Director | Finance | |
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Information Technology Manager | Manager | IT | |
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Asst Financial Controller | Director | Finance | |
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Apps Being Evaluated by Vakkaru Maldives Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vakkaru Maldives IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vakkaru Maldives digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Vakkaru Maldives Technographics
Vakkaru Maldives is a Leisure and Hospitality organization based in Maldives,
with around 200 employees and annual revenues of $20.0 million.
Vakkaru Maldives operates a diverse technology stack with applications such as
Infor SunSystems, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Vakkaru Maldives has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Tawk.to and Microsoft.
Vakkaru Maldives recently adopted applications including
Hubspot CRM in 2020, Hotjar in 2020 and Hubspot Marketing Automation in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vakkaru Maldives’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vakkaru Maldives’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vakkaru Maldives technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.