Phoenix, 85003, AZ,
United States
Valley Metro Regional Public Transportation Authority Technographics
Valley Metro Regional Public Transportation Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Valley Metro Regional Public Transportation Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 487 Valley Metro Regional Public Transportation Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Valley Metro Regional Public Transportation Authority has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Valley Metro Regional Public Transportation Authority is running and its propensity to invest more and deepen its relationship with Oracle , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Valley Metro Regional Public Transportation Authority revenues, which have grown to $476.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Valley Metro Regional Public Transportation Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Valley Metro Regional Public Transportation Authority Tech Stack and Enterprise Applications
Valley Metro Regional Public Transportation Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Valley Metro implemented Oracle Cloud ERP in the ERP Financial category to centralize project and financial management for the regional public transit authority serving the Phoenix, Arizona metropolitan area. The implementation was structured in phases to introduce core financial and project accounting capabilities followed by enterprise performance planning.
The initial phase deployed Oracle Cloud Financials, Oracle Projects, and Oracle Supply Chain Management to automate and integrate financial, projects, and procurement business processes and to support encumbrance accounting. Configuration work focused on project cost capture, project-based accounting controls, encumbrance workflows, and procurement process automation within Oracle Cloud ERP.
A subsequent phase added Oracle Enterprise Performance Cloud to provide organizational and project-based budgeting, aligning budget creation and planning with project financials recorded in Oracle Projects. Operational coverage included finance, project controls, and procurement functions, with the application relationship defined as Valley Metro Oracle Cloud ERP ERP Financial supporting project accounting and budgetary planning.
Governance and rollout emphasized phased delivery and configuration of encumbrance accounting and budget controls, with standardized workflows for project accounting and procurement approvals. The stated outcome of the deployment was improved project-based financial tracking and the ability to create organizational and project-level budgets using Oracle Enterprise Performance Cloud.
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Valley Metro Regional Public Transportation Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Valley Metro Regional Public Transportation Authority deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and surfaced the application on its public website for meeting access. The 487 employee transit agency uses Cisco Webex Meetings to provide web-accessible sessions for public meetings and to enable remote collaboration across administrative and operational groups, positioning the application as both a citizen engagement and internal conferencing tool.
The implementation leverages core Cisco Webex Meetings capabilities such as video conferencing, screen sharing, meeting recording, scheduling and participant management while relying on the cloud hosted Webex Meetings service embedded into web pages to deliver join links and browser based access. IT governance focuses on meeting policies, access controls and public meeting configuration to support agency workflows for board meetings and community outreach, with Cisco Webex Meetings providing the central Audio Video and Web Conferencing layer for these functions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Valley Metro Regional Public Transportation Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019 Valley Metro Regional Public Transportation Authority deployed Hotjar on its public website. Hotjar is used as a Customer Experience application to capture behavioral analytics and qualitative feedback across valleymetro.org for digital experience and web analytics purposes.
The implementation centers on site-level instrumentation of Hotjar, leveraging standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnel analysis, and on-site surveys and feedback widgets. Configuration and governance focused on web-facing data capture, privacy and consent controls appropriate for a public sector site, and operational handoffs into UX, digital content, customer service, and marketing workflows to inform iterative content and usability improvements.
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Valley Metro Regional Public Transportation Authority PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Valley Metro Regional Public Transportation Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Valley Metro Regional Public Transportation Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Valley Metro Regional Public Transportation Authority
Apps Being Evaluated by Valley Metro Regional Public Transportation Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-21 | Valley Metro Regional Public Transportation Authority | Evaluated | Trapeze Group | Trapeze EAM | Enterprise Asset Management | ERP Services and Operations |