Coppell, 75019, TX,
United States
Varidesk, LLC Technographics
Varidesk, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Varidesk, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Varidesk, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Varidesk, LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Varidesk, LLC is running and its propensity to invest more and deepen its relationship with Oracle , Affirm , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Varidesk, LLC revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Varidesk, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Varidesk, LLC Tech Stack and Enterprise Applications
Varidesk, LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Varidesk, LLC implemented Oracle NetSuite ERP as the enterprise financial backbone, aligning the project with the company engineering sprint that ran from May 2017 to May 2018. The engagement was led by a lead engineer who organized a four person engineering team to design platform agnostic microservices and integration layers that connected commerce and operations to the ERP Financial system.
The implementation focused on ERP Financial capabilities for transaction posting and order to cash orchestration, with integration logic to automate invoice and payment posting into Oracle NetSuite ERP using REST API calls. Services were built to materialize financial events, perform posting operations, and trigger notifications, implementing category aligned workflows for general ledger posting, accounts receivable updates, and payment reconciliation processes.
Architecturally the solution used .Net Core 2.0 microservices with Entity Framework Code First migrations and a Postgres data store, supplemented by serverless components including Azure Functions and Web Jobs to process messages from Azure Service Bus. The integration surface explicitly included REST API calls to Oracle NetSuite ERP and connections to third party services for payments and logistics, including CyberSource and PayPal for credit card processing, FedEx for shipping fee calculation, Avalara for tax calculations, and SendGrid for outbound notifications.
Operational scope encompassed finance, billing, and operations teams at Varidesk, with asynchronous message processing and serverless orchestration used to centralize posting and reduce manual touch points. Governance was implemented through engineering controlled integration services and automated jobs that funneled transactional data into Oracle NetSuite ERP, ensuring a consistent interface between commerce, payment, tax, shipping, and financial recordkeeping.
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2020 | 2020 |
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Tax Management | ERP |
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2018 | 2018 |
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Varidesk, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Varidesk, LLC deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to enable real-time visitor engagement. Varidesk implemented Salesforce Chat as a web-facing conversational tool to support sales inquiries and customer service workflows, aligning the vendor application with the Chatbots and Conversational AI category and the company’s customer support and sales functions.
The implementation used standard Salesforce Chat functional modules, including an embeddable web chat widget, an agent console for live interactions, session routing and presence management, canned responses, and transcript capture. Configuration emphasized queue management and skill-based routing consistent with conversational engagement workflows, and chat transcripts were captured to support session continuity and subsequent case handoff.
Operational scope covered the vari.com site and inbound website visitors, with chat handling assigned to Varidesk customer service and sales teams. Governance centered on defining chat ownership, escalation and handoff procedures, and agent shift coverage to incorporate live chat into existing support processes while maintaining audit trails via transcript retention.
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Varidesk, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Varidesk, LLC implemented Zoom as part of its Audio Video and Web Conferencing footprint. The deployment of Zoom is visible on the company website and supports browser based and client join flows for real time audio and video interactions. Varidesk uses Zoom to deliver core conferencing capabilities including live audio and video, screen sharing, participant management, and cloud hosted session orchestration consistent with Audio Video and Web Conferencing functionality.
The implementation is oriented around the corporate web channel, with Zoom interfaces embedded or linked on vari.com to facilitate external customer engagements and internal collaboration. Operational coverage spans web delivered sessions and standard meeting endpoints, and the configuration emphasizes cloud hosted meeting orchestration and browser based access patterns. Governance and rollout are structured to support web channel availability and meeting lifecycle management, with administration of Zoom configuration and access controls aligned to standard conferencing operational practices.
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Varidesk, LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Varidesk, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Varidesk, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Varidesk, LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Varidesk, LLC PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Varidesk, LLC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Varidesk, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Varidesk, LLC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Varidesk, LLC
Apps Being Evaluated by Varidesk, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||