Aurangabad, 431136,
India
Varroc Engineering Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Varroc Engineering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13800 Varroc Engineering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Varroc Engineering has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Improsys Complaint Management for Complaint Management in 2020, Improsys PM for Project Portfolio Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Varroc Engineering is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Improsys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Varroc Engineering revenues, which have grown to $784.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Varroc Engineering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Improsys | Legacy | Improsys Complaint Management | Complaint Management | CRM | n/a | 2020 | 2020 |
In 2020, Varroc Engineering implemented Improsys Complaint Management to centralize customer complaints and support quality and complaint workflows within its manufacturing operations in India. The deployment focused on centralizing complaint intake, triage, and structured investigation workflows, and the implementation leveraged Improsys Complaint Management case management capabilities, with module usage such as 8D CAPA and quality reporting inferred from the vendor product information. Architecturally the solution was delivered as a centralized application instance supporting plant level and corporate quality teams, enabling traceable case records and audit oriented reporting.
Operational coverage targeted manufacturing operations in India and impacted quality engineering, customer service, and production support functions. Governance and process changes emphasized standardized complaint classification, formal root cause analysis workflows, and CAPA ownership to accelerate escalation and closure processes. The project description indicates improved tracking and root cause analysis as primary outcomes, aligning the deployment with common Complaint Management practices for regulated automotive manufacturing environments.
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CRM | CRM |
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2021 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Improsys | Legacy | Improsys PM | Project Portfolio Management | PPM | n/a | 2019 | 2019 |
In 2019 Varroc Engineering is listed as a customer reference by Improsys for quality and complaint management work in India, and the engagement documentation suggests Improsys PM may have been used as part of the Improsys suite. The record is explicit about quality, complaint resolution, and manufacturing support, and Improsys PM is referenced here in the context of Project Portfolio Management rather than in a detailed public case study.
The implementation context centered on quality and complaint management capabilities that support manufacturing operations, with explicit functional attention to complaint intake, resolution workflows, and quality issue tracking. If Improsys PM was applied as part of that engagement, its role within Project Portfolio Management would be consistent with project tracking for corrective action initiatives, portfolio oversight of quality programs, task orchestration and workflow-driven escalation for complaint resolution.
Integrations are not documented in the public reference, however the operational scope specified in the source places the engagement in India and aligns with plant and quality engineering teams as primary users. Business functions impacted include quality assurance, manufacturing support, and customer complaint handling, with the inferred use of Improsys PM providing centralized visibility across corrective action projects and formalizing resolution lifecycles.
Governance signals in the reference emphasize structured complaint resolution and manufacturing support processes, suggesting role-based workflows, formal escalation paths and portfolio level oversight where Improsys PM would provide project governance and status consolidation. The use of Improsys PM in this context remains an inferred component of the broader Improsys solution set and is not documented as a standalone, detailed implementation in the public case study.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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