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Vattenfall Energies
Location
26 Rue Gallieni,
Boulogne Billancourt, 92100,
France
Website
https://www.vattenfall.fr/
Phone
n/a
Artw industry
Utilities
Employee
Revenue

Vattenfall Energies Technographics

Vattenfall Energies Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Vattenfall Energies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42 Vattenfall Energies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Vattenfall Energies has purchased the following applications: SlimCollect for Payment Processing in 2022, Microsoft 365 for Collaboration in 2020, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Vattenfall Energies is running and its propensity to invest more and deepen its relationship with Slimstock , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Vattenfall Energies revenues, which have grown to $324.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vattenfall Energies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vattenfall Energies Tech Stack and Enterprise Applications

Vattenfall Energies ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Slimstock Legacy SlimCollect Payment Processing ERP n/a 2022 2022
In 2022, Vattenfall Energies piloted SlimCollect to add account to account open banking payments into its Payment Processing capability. The pilot was run through Vattenfall France finance and payments operations and aimed to enable customers to pay via their banking apps. The implementation integrated SlimCollect payment initiation and authentication flows to deliver immediate fund confirmation and enhanced transaction security at point of sale. Configurations focused on customer-initiated bank app redirection, confirmation callbacks, and settlement signaling into internal reconciliation workflows, reflecting Payment Processing functional modules such as payment initiation, authentication, and reconciliation. Integration was executed using SlimCollect, a product of SlimPay, connecting Vattenfall France billing touchpoints to customers' banking applications over open banking rails in France. Operational coverage remained focused on the French customer base and the finance and payments department, executed as a pilot rather than a full enterprise rollout. The Vattenfall Energies SlimCollect pilot improved payment security and provided immediate fund confirmation for French customers. Governance and execution were managed within the finance function, with the engagement structured as a staged pilot integration.
Vattenfall Energies Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020 Vattenfall Energies implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the company website and the use of Microsoft 365 is tied to core communications and content workflows for the organization. The implementation is consistent with a cloud hosted Microsoft 365 tenant providing standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for user file sync and Microsoft Teams for meetings and chat. For a 42 employee operation based in France the configuration implies centralized tenant administration, role based management for users and a consolidated set of Office applications to support corporate communications, document collaboration and basic knowledge management across business functions.
Vattenfall Energies CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2019 2019
In 2019, Vattenfall Energies deployed Zendesk Service as its Customer Support platform on its website, provisioning web widget based support and centralized ticket intake for customer inquiries. The implementation uses Zendesk Service to surface a browser delivered support interface embedded in the company website, routing inbound web tickets into a single cloud hosted queue for processing by the support team. The configuration emphasizes core Customer Support capabilities, including ticketing and case management, a public knowledge base for self service, web chat capture, automated triggers and macros for common responses, and role based agent administration. Zendesk Service is configured as a SaaS delivered application with browser based administration, enabling lightweight workflow automation and SLA oriented ticket routing consistent with small enterprise support operations. Operational coverage centers on online customer service for Vattenfall Energies France, with governance implemented through curated agent roles, ticket assignment rules, and structured support workflows to standardize resolution paths. The deployment is focused on website integrated support, using Zendesk Service to instrument customer touchpoints and unify web initiated requests under a single Customer Support platform.
Marketing Automation CRM 2020 2020
Vattenfall Energies PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Vattenfall Energies IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Vattenfall Energies

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Vattenfall Energies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vattenfall Energies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vattenfall Energies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Vattenfall Energies Technographics
Vattenfall Energies is a Utilities organization based in France, with around 42 employees and annual revenues of $324.0 million.
Vattenfall Energies operates a diverse technology stack with applications such as SlimCollect, Microsoft 365 and Zendesk Service, covering areas like Payment Processing, Collaboration and Customer Support.
Vattenfall Energies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Slimstock, Microsoft and Zendesk.
Vattenfall Energies recently adopted applications including SlimCollect in 2022, Microsoft 365 in 2020 and SendinBlue in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vattenfall Energies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Vattenfall Energies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vattenfall Energies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.