Gent, 9000,
Belgium
Vdk Spaarbank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vdk Spaarbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 265 Vdk Spaarbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vdk Spaarbank has purchased the following applications: Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2020, Microsoft 365 for Collaboration in 2022, Pexip Engage for Customer Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vdk Spaarbank is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Pexip or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vdk Spaarbank revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vdk Spaarbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | |||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Pexip | Legacy | Pexip Engage | Customer Engagement | CRM | n/a | 2023 | 2023 | In 2023 Vdk Spaarbank implemented Pexip Engage to digitize and streamline appointment scheduling and advisor availability as part of its Customer Engagement capabilities. The deployment targeted booking workflows embedded in the bank website and mobile app to make real time advisor access visible to retail customers. Pexip Engage was configured to manage online appointment booking workflows, advisor capacity settings, and scheduling orchestration across digital channels. The implementation included customer facing booking interfaces on web and mobile, calendar based availability configuration for advisors, and routing logic to increase booking throughput within the Customer Engagement flow. Operational coverage focused on customer facing channels and advisor teams at Vdk Spaarbank in Belgium, with direct impact on retail banking front office, sales, and customer service functions. After launch the bank reported approximately a 90% increase in customer appointments and improved conversion rates, outcomes the bank cited as driving sales and extending customer reach. | |
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Customer Experience | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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