London, E1 6LP,
United Kingdom
Vend UK Technographics
Vend UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vend UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Vend UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vend UK has purchased the following applications: Infor SunSystems for ERP Financial in 2017, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vend UK is running and its propensity to invest more and deepen its relationship with Infor , WorldPay , Maxio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vend UK revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vend UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vend UK Tech Stack and Enterprise Applications
Vend UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Vend UK implemented Infor SunSystems to provide a centralized ERP Financial platform for its accounting and finance operations. The deployment targeted core financial control and reporting for a professional services firm of roughly 100 employees, positioning Infor SunSystems as the companywide ledger and financial consolidation engine.
The implementation focused on standard ERP Financial modules, including general ledger configuration, accounts payable and accounts receivable workflows, and financial reporting configuration aligned to a structured chart of accounts. Configuration work emphasized automated posting rules, period close sequencing, and role based access to ensure segregation of duties within finance and accounting functions.
Integrations were implemented with third party productivity and accounting tools, explicitly including Xero and G Suite, to enable transactional exchange and document workflow support. Xero integration was used to reconcile transactional data flows and reduce manual entry, while G Suite was used to support document storage, approvals, and finance team collaboration integrated with the Infor SunSystems operational processes.
Operational rollout was managed across finance and related operational teams in the United Kingdom, with phased cutover of month end and statutory reporting activities. Governance changes included formalized close processes, chart of accounts rationalization, and the introduction of role based controls and training programs to align users to new workflows and reporting disciplines.
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Payment Processing | ERP |
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2018 | 2018 |
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Subscription and Recurring Billing | ERP |
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2018 | 2018 |
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Vend UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Vend UK deployed Zoom Chat (ex Solvvy) on its public website as a customer-facing conversational interface. The deployment of Zoom Chat (ex Solvvy) is recorded under the Chatbots and Conversational AI category and serves the customer support and self-service business function for Vend UK.
Configuration focused on web-embedded conversational capabilities typical of Chatbots and Conversational AI, including a site chat widget, knowledge base ingestion, intent classification, guided resolution flows, and escalation triggers to human agents. These functional modules were used to surface automated answers and structured workflows for common support inquiries, aligning the application to front-line customer service processes.
Operational coverage was the Vend UK website customer support channel, where Zoom Chat (ex Solvvy) handled initial user interactions before handoff to human support. Governance and process changes included establishing content management for the bot knowledge base and defining routing rules for escalation, with application configuration and chat embedding managed as part of the web support stack.
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Vend UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Vend UK provisioned Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Vend UK uses Google Workspace (Formerly Google G-Suite) Collaboration to support client delivery, team collaboration, and internal operations across its UK professional services organization of roughly 100 employees.
The deployment centers on core Google Workspace capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Google Docs for document creation and storage, and the Admin Console for centralized account and domain management. Configuration work focused on domain provisioning, mail routing, shared Drive structure, folder and document access patterns, and role based account administration to support collaborative service delivery workflows.
Operational coverage includes companywide use across client-facing teams and internal functions, with the suite providing threaded email, shared document editing, and calendaring to coordinate project delivery and internal meetings. The implementation positions Google Workspace as the primary collaboration and file sync layer for team communication and document lifecycle management.
Governance is exercised through the Google Admin Console with centralized user account administration, mailbox policy controls, group based access, and ongoing permission hygiene. Rollout and ongoing administration follow standard SaaS first collaboration practices, emphasizing account lifecycle, shared Drive permission stewardship, and consolidated admin controls for productivity and compliance oversight.
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Vend UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Vend UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2012 | 2012 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Vend UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Vend UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Vend UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Vend UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vend UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Managing Director | Director | Finance | ||||
| CFO | CXO | Finance | ||||
| Strategy Director | Director | Operations |
Apps Being Evaluated by Vend UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||