AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Vend UK Tech Stack and Enterprise Applications

Vend UK ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor SunSystems ERP Financial ERP n/a 2017 2017
In 2017 Vend UK implemented Infor SunSystems to provide a centralized ERP Financial platform for its accounting and finance operations. The deployment targeted core financial control and reporting for a professional services firm of roughly 100 employees, positioning Infor SunSystems as the companywide ledger and financial consolidation engine. The implementation focused on standard ERP Financial modules, including general ledger configuration, accounts payable and accounts receivable workflows, and financial reporting configuration aligned to a structured chart of accounts. Configuration work emphasized automated posting rules, period close sequencing, and role based access to ensure segregation of duties within finance and accounting functions. Integrations were implemented with third party productivity and accounting tools, explicitly including Xero and G Suite, to enable transactional exchange and document workflow support. Xero integration was used to reconcile transactional data flows and reduce manual entry, while G Suite was used to support document storage, approvals, and finance team collaboration integrated with the Infor SunSystems operational processes. Operational rollout was managed across finance and related operational teams in the United Kingdom, with phased cutover of month end and statutory reporting activities. Governance changes included formalized close processes, chart of accounts rationalization, and the introduction of role based controls and training programs to align users to new workflows and reporting disciplines.
Payment Processing ERP 2018 2018
Subscription and Recurring Billing ERP 2018 2018
Vend UK AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Chat (ex Solvvy) Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, Vend UK deployed Zoom Chat (ex Solvvy) on its public website as a customer-facing conversational interface. The deployment of Zoom Chat (ex Solvvy) is recorded under the Chatbots and Conversational AI category and serves the customer support and self-service business function for Vend UK. Configuration focused on web-embedded conversational capabilities typical of Chatbots and Conversational AI, including a site chat widget, knowledge base ingestion, intent classification, guided resolution flows, and escalation triggers to human agents. These functional modules were used to surface automated answers and structured workflows for common support inquiries, aligning the application to front-line customer service processes. Operational coverage was the Vend UK website customer support channel, where Zoom Chat (ex Solvvy) handled initial user interactions before handoff to human support. Governance and process changes included establishing content management for the bot knowledge base and defining routing rules for escalation, with application configuration and chat embedding managed as part of the web support stack.
Vend UK Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2011 2011
In 2011, Vend UK provisioned Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Vend UK uses Google Workspace (Formerly Google G-Suite) Collaboration to support client delivery, team collaboration, and internal operations across its UK professional services organization of roughly 100 employees. The deployment centers on core Google Workspace capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Google Docs for document creation and storage, and the Admin Console for centralized account and domain management. Configuration work focused on domain provisioning, mail routing, shared Drive structure, folder and document access patterns, and role based account administration to support collaborative service delivery workflows. Operational coverage includes companywide use across client-facing teams and internal functions, with the suite providing threaded email, shared document editing, and calendaring to coordinate project delivery and internal meetings. The implementation positions Google Workspace as the primary collaboration and file sync layer for team communication and document lifecycle management. Governance is exercised through the Google Admin Console with centralized user account administration, mailbox policy controls, group based access, and ongoing permission hygiene. Rollout and ongoing administration follow standard SaaS first collaboration practices, emphasizing account lifecycle, shared Drive permission stewardship, and consolidated admin controls for productivity and compliance oversight.
Vend UK Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2020 2020
Web Content Management Content Management 2020 2020
Vend UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2017 2017
Customer Support CRM 2012 2012
Customer Support CRM 2015 2015
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2014 2014
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Vend UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Application Performance Management ITSM 2020 2020
Incident Management ITSM 2018 2018
IT Service Management ITSM 2018 2018
Vend UK PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
Vend UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Vend UK CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Vend UK

First Name Last Name Title Function Department Email Phone
Managing Director Director Finance
CFO CXO Finance
Strategy Director Director Operations

Apps Being Evaluated by Vend UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vend UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vend UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Vend UK Technographics
Vend UK is a Professional Services organization based in United Kingdom, with around 100 employees and annual revenues of $10.0 million.
Vend UK operates a diverse technology stack with applications such as Infor SunSystems, Zoom Chat (ex Solvvy) and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Vend UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, Zoom Video Communications and Google.
Vend UK recently adopted applications including 6sense Account Engagement Platform in 2023, Salesforce Sales Cloud in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vend UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Vend UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vend UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.