Southend-on-Sea, SS1 2BB,
United Kingdom
Ventrica Technographics
Ventrica Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ventrica and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Ventrica employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ventrica has purchased the following applications: Square Systems Opinion8 Employee Engagement for Employee Engagement in 2017, Microsoft 365 for Collaboration in 2021, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ventrica is running and its propensity to invest more and deepen its relationship with Square Systems , Tellent , dayTrack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ventrica revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ventrica intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ventrica Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Square Systems | Legacy | Square Systems Opinion8 Employee Engagement | Employee Engagement | HCM | n/a | 2017 | 2017 |
In 2017, Ventrica implemented Square Systems Opinion8 Employee Engagement to support CRM/Customer Experience and outsourced contact-centre performance measurement in the United Kingdom. Square Systems Opinion8 Employee Engagement is cited in vendor materials as being used by Ventrica to capture feedback tied to customer satisfaction and to inform contact-centre operations.
The implementation emphasizes Voice of the Employee capture through the Employee Engagement capabilities of Opinion8, with inferred use of agent pulse surveys, structured feedback forms, and correlation of employee sentiment with customer experience metrics, consistent with Employee Engagement category functionality. Operational coverage centers on contact-centre teams and CRM/Customer Experience processes, with configuration focused on recurring feedback cycles and workflows that route employee input into contact-centre performance tracking and operational review.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time Clock (Hardware) | HCM |
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2018 | 2018 |
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Time Clock (Hardware) | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2020 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ventrica implemented Microsoft 365 to support Collaboration across the organization. Microsoft 365 is visible in use on Ventrica's public website and functions as a cloud-hosted platform for enterprise communication and content collaboration.
The deployment aligns with a centralized Microsoft 365 tenant model delivering core Collaboration capabilities, including enterprise email, document collaboration, cloud storage, and real-time coauthoring workflows. Administration and governance are consistent with tenant-level controls for user access and content sharing, supporting Ventrica's UK professional services operations and business functions such as knowledge management, project collaboration, and internal communication.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Ventrica implemented Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management. The Packet Tide ExpressionEngine CMS serves as the primary content management platform for the Ventrica public website, centralizing content authoring, template driven rendering, asset management, and channel publishing for digital content. This implementation supports marketing and communications teams responsible for site content and customer facing digital assets.
Deployment is focused on web content delivery and editorial workflows, using standard Web Content Management capabilities such as content modeling, role based user permissions, versioning, and template management to structure pages and reusable components. Governance and process changes emphasize editorial approval chains and content lifecycle management for the website, aligning editors and reviewers with the CMS publishing workflow, and the Packet Tide ExpressionEngine CMS is used directly on Ventrica's external digital presence in the United Kingdom.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ventrica
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ventrica Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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