San Antonio, 78256, TX,
United States
Vericast Corp. Technographics
Vericast Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vericast Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Vericast Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vericast Corp. has purchased the following applications: Microsoft 365 for Collaboration in 2020, Verint Kana for Customer Engagement in 2018, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vericast Corp. is running and its propensity to invest more and deepen its relationship with Microsoft , Verint Systems , Magnite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vericast Corp. revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vericast Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vericast Corp. Tech Stack and Enterprise Applications
Vericast Corp. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Vericast Corp. deployed Microsoft 365 to establish a centralized Collaboration layer for corporate communications and knowledge worker collaboration. The presence of Microsoft 365 artifacts in Vericast Corp.'s website metadata and served pages indicates the Microsoft 365 application is provisioned as part of the company’s public and internal collaboration footprint. Microsoft 365 is used to provide cloud email, document co-authoring, and intranet content collaboration capabilities consistent with the Collaboration category.
Configuration and operational coverage emphasize tenant-level provisioning and content publication workflows, with Microsoft 365 supporting Collaboration across marketing, communications, and operational teams. Governance appears aligned to centralized administration and policy-driven access controls typical of enterprise Microsoft 365 tenancies, applied to employee collaboration and external-facing content management. Vericast Corp. Microsoft 365 Collaboration therefore functions as a core platform for corporate content workflows and employee collaboration across the organization.
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Vericast Corp. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verint Systems | Legacy | Verint Kana | Customer Engagement | CRM | n/a | 2018 | 2018 |
In 2018, Vericast Corp. implemented Verint Kana as a core component of its Customer Engagement strategy for the Harland Clarke contact center solutions team. The deployment leveraged Verint Systems cloud platform to provide on-demand scalability and a unified view of customer, client and agent engagement across contact center operations.
The implementation included configuration of multiple Verint Cloud Platform applications alongside Verint Kana, explicitly Speech Analytics, Workforce Management, Gamification and Knowledge Management. Verint Kana was positioned to support digital engagement and knowledge-driven agent workflows while the speech analytics and workforce management capabilities were implemented to increase agent engagement, efficiency and productivity.
Architecturally the rollout emphasized connected data and AI-powered automation, drawing work, data and experiences together across channels and customer journeys. Operational coverage targeted contact center and client-facing agent functions, with the platform intended to handle large volumes of consumer interactions and provide better visibility into the customer journey.
Governance and process focus centered on adapting faster in times of change and unlocking engagement data to inform customer experience decisions. The cloud deployment model and integrated Verint Cloud Platform applications were chosen to allow Vericast Corp. to better serve clients with fluctuating needs while improving agent productivity and client experience visibility.
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Vericast Corp. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Vericast Corp. implemented Atlassian Jira Service Desk for IT Service Management and exposed the application via its public website to centralize support intake. The deployment is positioned to serve both internal IT operations and customer facing support teams, aligning the Atlassian Jira Service Desk implementation with enterprise service management objectives for a company of Vericast Corp.'s scale.
The implementation uses core Atlassian Jira Service Desk capabilities common to IT Service Management, including ticketing and incident management, request fulfillment and a service catalog, knowledge base support, SLA tracking and automated workflow rules. Configuration work focused on branded self service portal pages embedded on the corporate site, role based access controls for agents, queue definitions and lifecycle workflows to route and prioritize requests.
Operational integrations center on the website embedded customer portal as the primary intake channel, with routing into assignment queues and agent consoles for IT and customer support teams. Governance changes included formalized service owner responsibilities, defined request and incident lifecycles, and standardized SLA and escalation workflows to operationalize the Atlassian Jira Service Desk implementation across affected business functions.
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Vericast Corp. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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Vericast Corp. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Vericast Corp. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Vericast Corp. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Vericast Corp.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vericast Corp. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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