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United States
Verizon Authorized Retailer, TCC Technographics
Verizon Authorized Retailer, TCC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Verizon Authorized Retailer, TCC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Verizon Authorized Retailer, TCC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Verizon Authorized Retailer, TCC has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, iQmetrix POS for Point Of Sale in 2010, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Verizon Authorized Retailer, TCC is running and its propensity to invest more and deepen its relationship with Microsoft , iQmetrix , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Verizon Authorized Retailer, TCC revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Verizon Authorized Retailer, TCC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Verizon Authorized Retailer, TCC Tech Stack and Enterprise Applications
Verizon Authorized Retailer, TCC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Verizon Authorized Retailer, TCC implemented Microsoft Dynamics 365 for Finance and Operations to establish a consolidated ERP Financial backbone for its retail finance and supply chain operations. The deployment supports an organization of roughly 2,800 employees and is positioned to manage core finance and supply chain workflows across corporate and retail site operations.
The Microsoft Dynamics 365 for Finance and Operations implementation includes finance and supply chain modules, configuration of user management and security role constructs, and Approval Workflows to enforce transaction routing. Functional capabilities explicitly include SSRS and Power BI based reporting, data integrity verification and functional testing, BYOD replication architecture awareness, and a Data Lake replacement architecture as part of the data replication and reporting strategy. The platform is also managed for patching, standard upgrades, and smoke testing of new feature installs.
Identified integration points for the D365 environment include MuleSoft for integration orchestration, Dayforce for workforce management interactions, Document Management systems, and Oracle EPM for enterprise planning data flows, reflecting a hybrid integration posture. Operational responsibilities reference data management and backup execution, change control to maintain validation and regulatory compliance, and coordination with Service Desk for incident and support handoffs.
Governance and operationalization are centered on a dedicated ERP D365 Systems Administrator role that directs vendor relationships, documents process workflows and business requirements, develops training materials, and delivers end user training. The role also leads root cause analysis for application issues, defines KPIs for departmental objectives, supports audits and periodic reviews, and enforces adherence to operational level agreements and vendor service level agreements.
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Payment Processing | ERP |
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2025 | 2025 |
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Verizon Authorized Retailer, TCC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iQmetrix | Legacy | iQmetrix POS | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, TCC implemented iQmetrix POS, deploying iQmetrix's mobile POS RQmobile to modernize in-store point-of-sale and device activations across its Verizon-authorized stores in the United States. The deployment used iQmetrix POS within the Point Of Sale category to enable mobile checkout workflows and to centralize retail POS and activation processing.
Configuration emphasized mobile checkout capabilities and device activation workflows, with the iQmetrix POS configured to support in-store transaction processing, payment handling, and handheld point-of-sale operations. The implementation consolidated checkout onto mobile terminals and handheld devices, shifting transaction capture and activation steps onto the RQmobile application.
Operational scope covered TCC retail operations across its Verizon-authorized stores in the United States, affecting store sales associates and retail management teams. The rollout prioritized front-line adoption and in-store process change, moving transaction handling away from fixed registers toward mobile devices.
TCC reported a 50 percent reduction in ongoing in-store POS technology costs and 75 to 95 percent of transactions occurring via mobile checkout, alongside improved customer scores and reduced employee turnover, outcomes attributed to the iQmetrix POS deployment. The implementation produced significant operational savings and altered store workflows by embedding mobile checkout and activation into daily retail operations.
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Verizon Authorized Retailer, TCC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Verizon Authorized Retailer, TCC deployed Adobe Connect on its public website to provide web based meeting and event capability. The deployment is categorized under Audio Video and Web Conferencing and is implemented as an embedded conferencing interface accessible from the company site.
Adobe Connect was configured to deliver core conferencing capabilities including virtual meeting rooms, webinar hosting, screen sharing, session recording, persistent meeting links, chat, polling, and attendee management. The implementation emphasized content delivery for customer facing sessions and internal collaboration workflows typical of Audio Video and Web Conferencing platforms.
Operational coverage spans customer engagement, sales enablement, and training functions, with scheduling and session moderation workflows used to control access and attendance. The website embedded deployment required configuration of meeting room templates, access controls, and recording retention policies to align conferencing operations with existing governance and operational processes.
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Collaboration | Collaboration |
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2015 | 2015 |
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Verizon Authorized Retailer, TCC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Verizon Authorized Retailer, TCC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Verizon Authorized Retailer, TCC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Verizon Authorized Retailer, TCC CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Verizon Authorized Retailer, TCC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President Finance | VP | Finance | ||||
| CIO | CXO | Finance | ||||
| Accounts Receivable Manager | Manager | Finance | ||||
| Director, Business Systems | Director | IT |
Apps Being Evaluated by Verizon Authorized Retailer, TCC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||