Indianapolis, 46037, IN,
United States
Verizon Authorized Retailer, TCC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Verizon Authorized Retailer, TCC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Verizon Authorized Retailer, TCC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Verizon Authorized Retailer, TCC has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, iQmetrix POS for Point Of Sale in 2010, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Verizon Authorized Retailer, TCC is running and its propensity to invest more and deepen its relationship with Microsoft , iQmetrix , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Verizon Authorized Retailer, TCC revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Verizon Authorized Retailer, TCC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iQmetrix | Legacy | iQmetrix POS | Point Of Sale | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, TCC implemented iQmetrix POS, deploying iQmetrix's mobile POS RQmobile to modernize in-store point-of-sale and device activations across its Verizon-authorized stores in the United States. The deployment used iQmetrix POS within the Point Of Sale category to enable mobile checkout workflows and to centralize retail POS and activation processing.
Configuration emphasized mobile checkout capabilities and device activation workflows, with the iQmetrix POS configured to support in-store transaction processing, payment handling, and handheld point-of-sale operations. The implementation consolidated checkout onto mobile terminals and handheld devices, shifting transaction capture and activation steps onto the RQmobile application.
Operational scope covered TCC retail operations across its Verizon-authorized stores in the United States, affecting store sales associates and retail management teams. The rollout prioritized front-line adoption and in-store process change, moving transaction handling away from fixed registers toward mobile devices.
TCC reported a 50 percent reduction in ongoing in-store POS technology costs and 75 to 95 percent of transactions occurring via mobile checkout, alongside improved customer scores and reduced employee turnover, outcomes attributed to the iQmetrix POS deployment. The implementation produced significant operational savings and altered store workflows by embedding mobile checkout and activation into daily retail operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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