Johnson, 5656, VT,
United States
Vermont Electric Cooperative Technographics
Vermont Electric Cooperative Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vermont Electric Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 102 Vermont Electric Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vermont Electric Cooperative has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2021, DocuSign eSignature for Digital Signing in 2021, DigitalOcean Droplets for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vermont Electric Cooperative is running and its propensity to invest more and deepen its relationship with Tidio , Docusign , DigitalOcean or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vermont Electric Cooperative revenues, which have grown to $76.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vermont Electric Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vermont Electric Cooperative Tech Stack and Enterprise Applications
Vermont Electric Cooperative AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Vermont Electric Cooperative deployed Tidio Live Chat on its public website, bringing a web-embedded conversational layer into its Chatbots and Conversational AI footprint. The implementation uses Tidio Live Chat to create a digital customer engagement channel, supporting online customer support and member interaction workflows while functioning as an entry point for billing and service inquiries.
Configuration centers on the embedded chat widget and category-standard conversational workflows, including automated greetings, visitor context capture, and handoff to human agents, consistent with Chatbots and Conversational AI capabilities. Operational governance is organized between web operations and customer service teams, with ongoing administration through the Tidio Live Chat console, and Vermont Electric Cooperative Tidio Live Chat Chatbots and Conversational AI supports customer support and member engagement functions on the website.
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Vermont Electric Cooperative Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Vermont Electric Cooperative implemented DocuSign eSignature as its Digital Signing solution to capture electronic consent and signatures directly on its public website. Vermont Electric Cooperative deployed DocuSign eSignature to handle customer facing signature capture for member agreements and online forms, integrating signature workflows into the website's document submission and account management touchpoints. This implementation positions DocuSign eSignature as the primary Digital Signing application for member services and customer support functions, providing structured signature capture and verifiable audit trails for signed documents.
The deployment emphasizes web based signature orchestration, with DocuSign eSignature embedded in the site to initiate signing sessions, collect signer identity data, and persist signed artifacts with built in audit logs. Operational coverage focuses on customer service and account level transactions where electronic signatures are required, aligning document routing and consent capture with existing online workflows. Governance elements center on enforcing signature acceptance and auditability through the eSignature platform, using DocuSign eSignature capabilities for signer authentication, timestamping, and tamper evident records to support operational and compliance needs.
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Vermont Electric Cooperative IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DigitalOcean | Legacy | DigitalOcean Droplets | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Vermont Electric Cooperative deployed DigitalOcean Droplets to host its public website. The implementation uses DigitalOcean Droplets within the Application Hosting and Computing Services category to deliver virtual machine compute for web server hosting and related web-facing services. The deployment focuses on provisioned compute instances that run the cooperative’s site infrastructure, supporting public content delivery and web operations managed by internal IT staff.
Operational scope is the public website and associated web operations, a compact hosting footprint aligned with a 102 employee utility. Configuration and administration follow common Application Hosting and Computing Services patterns, including instance provisioning, operating system level configuration, snapshot image management, and console or SSH access for routine maintenance. Governance is retained by the cooperative’s IT organization, with deployments and updates coordinated through established server administration practices and scheduled maintenance processes.
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IT Decision Makers and Key Stakeholders at Vermont Electric Cooperative
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Human Resource Manager | Manager | HR | ||||
| Senior Human Resource Generalist | Manager | HR | ||||
| Chief Executive Officer | CXO | Finance |
Apps Being Evaluated by Vermont Electric Cooperative Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||