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Michelin, an e2open customer evaluated Oracle Transportation Management

Vertex Energy Inc. Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce HR Service Center HR Service Delivery HCM Airo Digital Labs 2024 2024
In 2024 Vertex Energy Inc. implemented Salesforce HR Service Center as part of an HR Service Delivery program, consolidating HR, ITSM, and endpoint management onto the Salesforce platform to streamline onboarding and employee self service in the United States. The rollout included Salesforce HR Service Center alongside IT Service Center and Employee Concierge to provide a unified employee facing service portal and single point of contact for HR and IT inquiries. Configuration centered on service catalog orchestration, case management, knowledge base enablement, and automated onboarding workflows that coordinate HR and IT tasks. Implementation included Employee Concierge capability to handle guided onboarding and mobile and email self service, and the configuration aligned with HR Service Delivery functional terminology such as case routing, service level orchestration, and automated task assignment for day one readiness. Integrations deployed as part of the consolidation included HR, IT, and payroll touch points to enable integrated HR IT payroll day one workflows, and endpoint management was brought onto the same platform to support device provisioning and support cases. Operational coverage emphasized cross functional HR and IT processes across United States employees, using the Salesforce platform to centralize ticketing and employee lifecycle events. Airo Digital Labs is listed as the SI VAR and Cloudaction served as the system integrator for the project, with Cloudaction reporting outcomes including faster onboarding, integrated HR IT payroll day one workflows, and real time self service via mobile and email in the partner case study. Governance was adjusted to centralize HR and IT service governance on the Salesforce platform, standardizing workflows and request handling between HR, IT, and payroll teams.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Field Service (ex ClickSoftware) Field Service Management ERP Services and Operations n/a 2019 2019
In 2019, Vertex Energy Inc. implemented Salesforce Field Service (ex ClickSoftware) as part of a companywide Field Service Management initiative to standardize field operations and support a broader digital transformation strategy. The deployment was framed to help increase shareholder value through well aligned IT strategy and execution while consolidating multiple ERPs onto a single platform and extending mobile service capabilities across business units. The implementation focused on core Field Service Management capabilities, including work order management, centralized scheduling and dispatch, mobile technician applications, asset and inventory tracking, and service agreement and SLA handling. Salesforce Field Service (ex ClickSoftware) was configured to support automation of technician assignments and to enable real time updates between field crews and dispatch, reflecting typical category aligned operational workflows. Integration scope centered on linking the new Field Service implementation to the consolidated ERP platform and enterprise operational systems to unify service records, billing triggers, and parts inventory. Operational coverage targeted field operations and maintenance teams across all business units, enabling coordinated service orchestration and a single source of truth for field activity data. Governance was established through a collaborative digital transformation program that combined IT leadership and cross functional stakeholders to optimize processes and roles, and to manage rollout sequencing and change management. The program emphasized process optimization and systems alignment rather than isolated tool deployment, with Salesforce Field Service (ex ClickSoftware) serving as the Field Service Management backbone for operational execution.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Vertex Energy Inc. implemented Microsoft 365. The corporate website references Microsoft 365, confirming the application is in active use as the companys Collaboration platform. Vertex Energy Inc. uses Microsoft 365 to support corporate communications, document management, and productivity workflows across the organization, aligning the Microsoft 365 application with Collaboration business functions for an employee base of approximately 282 staff. The Microsoft 365 deployment reflects standard Collaboration modules and capabilities, including cloud email, document collaboration and libraries, team chat and meeting tools, and personal file sync and storage. Operational governance is oriented around tenant administration and policy controls to manage access and collaboration workflows, and the implementation is positioned to support core corporate departments that rely on shared content and synchronous communication. Microsoft 365 is referenced on Vertex Energy Inc.s public site, reinforcing its role as the primary Collaboration platform for the company.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Vertex Energy Inc.
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Vertex Energy Inc. Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Vertex Energy Inc. Technographics

Vertex Energy Inc. is a Oil, Gas and Chemicals organization based in United States, with around 282 employees and annual revenues of $131.0 million.

Vertex Energy Inc. operates a diverse technology stack with applications such as Salesforce HR Service Center, Salesforce Field Service (ex ClickSoftware) and Microsoft 365, covering areas like HR Service Delivery, Field Service Management and Collaboration.

Vertex Energy Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce and Microsoft.

Vertex Energy Inc. recently adopted applications including Salesforce HR Service Center in 2024, Salesforce Sales Cloud in 2021 and Salesforce Marketing Cloud in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vertex Energy Inc.’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vertex Energy Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Vertex Energy Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.