Vertex
2301 Renaissance Boulevard,
King of Prussia, 19406, PA,
United States
King of Prussia, 19406, PA,
United States
1 800-355-3500
Professional Services
Vertex Technographics
Vertex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vertex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Vertex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vertex has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2018, Avature CRM for Candidate Relationship Management in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vertex is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Avature or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vertex revenues, which have grown to $748.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vertex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vertex Tech Stack and Enterprise Applications
Vertex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Vertex implemented Oracle PeopleSoft ERP to centralize ERP Financial operations across its professional services business in the United States. The deployment focused on enterprise financial management capabilities supporting corporate finance, accounting, tax, and revenue processes for a 1900 person organization, and Oracle PeopleSoft ERP was positioned as the primary ERP Financial application for financial close, statutory reporting, and compliance activities.
Configuration emphasized core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, procurement, expense management, and revenue recognition, with professional services accounting and project-aware ledger structures described as category-aligned capabilities for service revenue and project accounting. The implementation applied role-based workflows, period close orchestration, audit trail and controls, and a configurable chart of accounts to standardize finance and tax processes, alongside staged governance and training to operationalize the ERP Financial system across finance teams.
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ERP Financial | ERP |
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2021 | 2022 |
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ERP Financial | ERP |
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2021 | 2022 |
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Expense Management | ERP |
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2010 | 2010 |
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Payment Processing | ERP |
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2021 | 2021 |
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Vertex HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Vertex deployed Avature CRM as its Candidate Relationship Management solution and embedded Avature CRM directly on its public careers website. The implementation places Avature CRM at the center of career-site candidate intake, enabling web-facing candidate capture and profile creation through the Vertex careers portal.
The Avature CRM implementation concentrates on candidate sourcing workflows, talent pool segmentation, campaign-style outreach and configurable candidate pipelines consistent with Candidate Relationship Management functionality. Operational ownership sits with Talent Acquisition and Recruiting teams, with the system orchestrating CRM workflows for candidate lifecycle management and serving as the primary recruitment-facing data store accessible from the careers site.
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Learning and Development | HCM |
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2023 | 2023 |
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Vertex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Vertex implemented Ruby Live Chat on its public website. Vertex deployed Ruby Live Chat as a customer-facing conversational channel to capture and triage inbound inquiries through the web experience.
The implementation uses Ruby Live Chat capabilities aligned with the Chatbots and Conversational AI category, including real-time messaging, automated response pathways, session handoff to human agents, and template responses for repeatable workflows. Configuration focused on the web chat widget, availability scheduling, and conversation routing rules to align with existing support and sales intake processes.
Operational coverage is the company website, where Vertex routes website-originated customer service and sales inquiries through Ruby Live Chat. Governance centers on centralized administration by the service operations team, with scripted message templates and staffed agent queues to manage live interactions and overflow automation.
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Vertex Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Vertex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Vertex Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Vertex eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Vertex CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Vertex ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Vertex PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Building Information Modeling | PLM and Engineering |
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2018 | 2018 |
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Vertex PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Vertex PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Vertex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Vertex CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vertex
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President / CIO | VP | IT | |
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Director, Information Development | Director | IT | |
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Director, Application Development and Design | Director | IT | |
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Controller | Director | Finance | |
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Senior Director Finance and Accounting | Director | Finance | |
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Director of Talent Acquisition | Director | HR | |
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Tax Director | Director | Finance | |
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Director of Finance | Director | Finance | |
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Procurement Manager | Manager | Procurement | |
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Senior Finance Project Manager | Manager | Finance | |
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VP-HR | VP | HR | |
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Executive Vice President of Construction Contracting | VP | Operations | |
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EVP - Construction Services | VP | Operations | |
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President of the Construction Services | CXO | Operations | |
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Chief Operating Officer | CXO | Finance | |
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Executive Vice President, Construction | VP | Operations | |
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Executive Vice President, Construction | VP | Operations | |
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President | CXO | Finance | |
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Project Manager | Manager | Finance | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Senior Director of FP&A | Director | Finance | |
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Project Accountant | Manager | Finance | |
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Procurement Solution Manager | Manager | Procurement | |
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Director IT Operations | Director | IT | |
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Finance | Manager | Finance | |
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Director - Software Engineering | Director | IT | |
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Chief Technology Officer | CXO | IT | |
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Senior Vice President Product Management | VP | IT | |
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Vice President of Engineering | VP | IT | |
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Sr. Director - Global Strategic Partnerships | Director | Sales | |
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Technical Product Manager | Manager | Marketing | |
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Manager, Demand Generation | Manager | Marketing | |
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Manager of Demand Generation | Manager | Marketing | |
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Senior RPA Developer | Manager | IT | |
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Apps Being Evaluated by Vertex Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vertex IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vertex digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Vertex Technographics
Vertex is a Professional Services organization based in United States,
with around 2100 employees and annual revenues of $748.4 million.
Vertex operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Avature CRM and Ruby Live Chat,
covering areas like ERP Financial, Candidate Relationship Management and Chatbots and Conversational AI.
Vertex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Avature and Ruby.
Vertex recently adopted applications including
Docebo LMS in 2023, Mirakl Marketplace Platform in 2022 and SS&C Blue Prism in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vertex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vertex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vertex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.