VicRoads
60 Denmark St. Kew,
Melbourne, 3101, VIC,
Australia
Melbourne, 3101, VIC,
Australia
61 3 9854-2666
Government
VicRoads Technographics
VicRoads Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VicRoads and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2277 VicRoads employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VicRoads has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, SAP SuccessFactors Employee Central for Core HR in 2021, Oracle Siebel Case Management for Citizen Engagement in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VicRoads is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VicRoads revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VicRoads intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VicRoads Tech Stack and Enterprise Applications
VicRoads ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 VicRoads began an Oracle Cloud ERP implementation to consolidate core finance capabilities, executed under a Department of Transport contract running from July 2020 to November 2023 in Melbourne, Victoria. The deployment centered on Oracle Cloud ERP and targeted ERP Financial functions including Fixed Assets, Project Billing, General Ledger, and AR and AP ledgers, with explicit responsibility for chart of accounts configuration and cross validation rules.
The implementation assigned Fixed Asset subject matter expertise to configure asset categories and prepare migration data, while G/L activities included COA configuration, cross validation rule setup, and bank integration. Project Billing and related receivable and payable configuration were included, and reporting and balance sheet reconciliation workflows were covered as part of the ERP Financial scope.
Operational activities encompassed extensive UAT and PVT cycles, data migration, and configuration work performed with business users and senior Oracle resources, supporting VicRoads and MTIA migrations in August and October 2021. The rollout extended to an end to end ERP solution for Registration and Licensing Joint Venture functionality, indicating cross-functional coverage across finance and registration business functions.
Governance and process artifacts were formalized through documentation in Nintex Promapp and Oracle Guided Learning, with UAT and PVT test results and issue tracking recorded in TestRail and Jira. The program included training facilitation and Level 1 support for General Ledger and reporting post migration, and concluded with the roll out of a comprehensive Balance Sheet Reconciliation Framework.
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VicRoads HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2021 | 2021 |
In 2021, VicRoads implemented SAP SuccessFactors Employee Central. The SAP SuccessFactors Employee Central deployment served as the agency Core HR platform and was used to implement SAP HCM and Payroll functionality within the SuccessFactors suite.
Configuration work focused on core employee master data, organizational management, and payroll process coverage consistent with Core HR platforms, supported by structured testing activity. A SAP SuccessFactors Senior Test Analyst was engaged on contract beginning November 2021 for an 11 month engagement in Melbourne, executing validation, test scripting and defect management to support rollout and governance of HR and payroll processes across the VicRoads workforce.
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Payroll | HCM |
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2021 | 2021 |
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VicRoads CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel Case Management | Citizen Engagement | CRM | n/a | 2013 | 2013 |
In 2013 VicRoads deployed Oracle Siebel Case Management in a Citizen Engagement context for the Victorian state government. The engagement began in April 2012 and continues to date, executed by a 33 person team using an onshore and offshore delivery model focused on development and sustainment.
The Oracle Siebel Case Management implementation targeted licensing, registration and permit processing, delivering configured case management workflows, intake and routing, document capture and configurable business rules. The solution was built on Siebel Public Sector 8.2 with Oracle 11g and Oracle Fusion components, implementing case lifecycle management and transaction orchestration typical of Citizen Engagement use cases.
The program included a complex integration footprint connecting Oracle Siebel Case Management to multiple legacy systems across vehicle licensing and registration domains, requiring an integration layer and bespoke interfaces to reconcile transactional data flows. Operational coverage aligned with state government business functions in Victoria, consolidating customer service, licensing operations and permit issuance into Siebel-driven workflows.
Governance was organized as a sustained development and support engagement, emphasizing configuration management, ongoing releases and combined onshore offshore teams. Project documentation highlights integration complexity and process transformation in licensing and registration rather than quantified outcomes.
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CRM | CRM |
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2018 | 2018 |
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VicRoads ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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VicRoads PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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VicRoads IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at VicRoads
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by VicRoads Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VicRoads IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VicRoads digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD VicRoads Technographics
VicRoads is a Government organization based in Australia,
with around 2277 employees and annual revenues of $2.00 billion.
VicRoads operates a diverse technology stack with applications such as
Oracle Cloud ERP, SAP SuccessFactors Employee Central and Oracle Siebel Case Management,
covering areas like ERP Financial, Core HR and Citizen Engagement .
VicRoads has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SAP.
VicRoads recently adopted applications including
SAP SuccessFactors Employee Central in 2021, SAP SuccessFactors Employee Central Payroll in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VicRoads’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VicRoads’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VicRoads technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.