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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Victorian Building Authority Tech Stack and Enterprise Applications

Victorian Building Authority ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP n/a 2017 2018
In 2017, the Victorian Building Authority implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The deployment consolidated multiple capabilities onto a single Microsoft Dynamics 365 SaaS solution and drove business process optimisation across the regulator and its customers. The implementation encompassed Microsoft Dynamics 365 for Finance and Operations together with Dynamics 365 CRM, Field Service, and Commerce modules, configured to support core financial management, transactional processing, service delivery, and citizen customer engagement. Functionality aligned with ERP Financial expectations included general ledger and accounts workflows, procurement and contract related processing, customer relationship and case management, and field service scheduling for mobile inspectors. Architecturally the solution was provisioned as a centralized cloud SaaS tenancy on the Microsoft Dynamics 365 platform, consolidating platform services and reducing on premise footprint. Operational scope covered internal finance, operations, compliance, and service delivery teams within the Victorian Building Authority and extended process interactions to its regulated customers. Governance emphasized business process optimisation and technology platform consolidation, with delivery oversight provided through a Delivery Manager for Microsoft Dynamics 365 spanning F&O, CRM, Field Service and Commerce. The program restructured workflows and platform governance to unify finance and service management on a single ERP Financial platform for the regulator and its external stakeholders.
Victorian Building Authority ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Field Service Field Service Management ERP Services and Operations n/a 2017 2018
In 2017, the Victorian Building Authority implemented Microsoft Dynamics 365 Field Service as its Field Service Management solution to support field operations and customer facing service workflows. The program consolidated business process optimisation and technology platform consolidation onto a single SaaS Microsoft Dynamics 365 platform, delivering transformational change to the VBA and its customers. This deployment was positioned to streamline regulatory inspection and compliance related field activities across the authority. The implementation encompassed multiple Dynamics 365 modules including Field Service, CRM, Finance and Operations and Commerce components, with Microsoft Dynamics 365 Field Service configured for core capabilities. Configured functional modules included work order management, scheduling and dispatch, mobile workforce enablement, asset and inventory tracking, service agreement handling and case to work order lifecycle orchestration. The solution used standard Field Service Management workflows for job assignment, technician mobility and documented service outcomes. Architecturally the deployment was centered on a single tenant SaaS Dynamics 365 platform with module level configuration to unify case management, financial transaction flows and customer engagement through the CRM and Finance and Operations components. Operational coverage targeted VBA operational teams and their customer interactions, with mobile client configuration for field technicians and role based security applied through the Dynamics security model. No external system integrators or third party systems are specified in the source. Governance and process changes emphasized centralized service management controls, standardized work order lifecycles, and change control for platform configuration to sustain the consolidated SaaS environment. The program is described as delivering transformational change to the VBA and its customers through business process optimisation and consolidation to Microsoft Dynamics 365, with Microsoft Dynamics 365 Field Service serving as the Field Service Management backbone.
Victorian Building Authority eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Commerce eCommerce eCommerce n/a 2017 2018
In 2017, Victorian Building Authority implemented Microsoft Dynamics 365 Commerce. The engagement was led by a Delivery Manager for Microsoft Dynamics 365 and consolidated core business capabilities onto a single Microsoft Dynamics 365 SaaS platform to drive business process optimisation across the regulator and its customers. Modules configured included Microsoft Dynamics 365 Commerce alongside Finance and Operations, CRM, and Field Service. Functional capabilities targeted commerce storefront and customer engagement workflows, order handling and orchestration, financial and operational transaction processing, and field service coordination consistent with eCommerce category expectations. The implementation scope covered internal VBA business functions and customer-facing services within the regulator’s operational remit. Integration work emphasized centralized SaaS administration and a unified data model inside the Microsoft Dynamics 365 environment to align transactional, customer relationship and field service records. Governance and rollout were organized under the Delivery Manager role, with process standardisation, centralized administration and role-based access controls to support ongoing operations. The project delivered transformational change to the VBA and its customers through business process optimisation and technology platform consolidation to a single SaaS solution, Microsoft Dynamics 365 Commerce, advancing the organization’s eCommerce and customer engagement capabilities.
Victorian Building Authority CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Automation, Sales Engagement CRM 2017 2018
Victorian Building Authority CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Phishing Protection CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Victorian Building Authority

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Victorian Building Authority Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Victorian Building Authority IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Victorian Building Authority digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Victorian Building Authority Technographics
Victorian Building Authority is a Government organization based in Australia, with around 414 employees and annual revenues of $110.0 million.
Victorian Building Authority operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Microsoft Dynamics 365 Field Service and Microsoft Dynamics 365 Commerce, covering areas like ERP Financial, Field Service Management and eCommerce.
Victorian Building Authority has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft.
Victorian Building Authority recently adopted applications including Sophos Phish Threat in 2019, Microsoft Dynamics 365 for Finance and Operations in 2017 and Microsoft Dynamics 365 Field Service in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Victorian Building Authority’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Victorian Building Authority’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Victorian Building Authority technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.