Docklands, 3008, VIC,
Australia
Victorian Building Authority Technographics
Victorian Building Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Victorian Building Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 414 Victorian Building Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Victorian Building Authority has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Microsoft Dynamics 365 Field Service for Field Service Management in 2017, Microsoft Dynamics 365 Commerce for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Victorian Building Authority is running and its propensity to invest more and deepen its relationship with Microsoft , Sophos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Victorian Building Authority revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Victorian Building Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Victorian Building Authority Tech Stack and Enterprise Applications
Victorian Building Authority ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, the Victorian Building Authority implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The deployment consolidated multiple capabilities onto a single Microsoft Dynamics 365 SaaS solution and drove business process optimisation across the regulator and its customers.
The implementation encompassed Microsoft Dynamics 365 for Finance and Operations together with Dynamics 365 CRM, Field Service, and Commerce modules, configured to support core financial management, transactional processing, service delivery, and citizen customer engagement. Functionality aligned with ERP Financial expectations included general ledger and accounts workflows, procurement and contract related processing, customer relationship and case management, and field service scheduling for mobile inspectors.
Architecturally the solution was provisioned as a centralized cloud SaaS tenancy on the Microsoft Dynamics 365 platform, consolidating platform services and reducing on premise footprint. Operational scope covered internal finance, operations, compliance, and service delivery teams within the Victorian Building Authority and extended process interactions to its regulated customers.
Governance emphasized business process optimisation and technology platform consolidation, with delivery oversight provided through a Delivery Manager for Microsoft Dynamics 365 spanning F&O, CRM, Field Service and Commerce. The program restructured workflows and platform governance to unify finance and service management on a single ERP Financial platform for the regulator and its external stakeholders.
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Victorian Building Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, the Victorian Building Authority implemented Microsoft Dynamics 365 Field Service as its Field Service Management solution to support field operations and customer facing service workflows. The program consolidated business process optimisation and technology platform consolidation onto a single SaaS Microsoft Dynamics 365 platform, delivering transformational change to the VBA and its customers. This deployment was positioned to streamline regulatory inspection and compliance related field activities across the authority.
The implementation encompassed multiple Dynamics 365 modules including Field Service, CRM, Finance and Operations and Commerce components, with Microsoft Dynamics 365 Field Service configured for core capabilities. Configured functional modules included work order management, scheduling and dispatch, mobile workforce enablement, asset and inventory tracking, service agreement handling and case to work order lifecycle orchestration. The solution used standard Field Service Management workflows for job assignment, technician mobility and documented service outcomes.
Architecturally the deployment was centered on a single tenant SaaS Dynamics 365 platform with module level configuration to unify case management, financial transaction flows and customer engagement through the CRM and Finance and Operations components. Operational coverage targeted VBA operational teams and their customer interactions, with mobile client configuration for field technicians and role based security applied through the Dynamics security model. No external system integrators or third party systems are specified in the source.
Governance and process changes emphasized centralized service management controls, standardized work order lifecycles, and change control for platform configuration to sustain the consolidated SaaS environment. The program is described as delivering transformational change to the VBA and its customers through business process optimisation and consolidation to Microsoft Dynamics 365, with Microsoft Dynamics 365 Field Service serving as the Field Service Management backbone.
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Victorian Building Authority eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Commerce | eCommerce | eCommerce | n/a | 2017 | 2018 |
In 2017, Victorian Building Authority implemented Microsoft Dynamics 365 Commerce. The engagement was led by a Delivery Manager for Microsoft Dynamics 365 and consolidated core business capabilities onto a single Microsoft Dynamics 365 SaaS platform to drive business process optimisation across the regulator and its customers.
Modules configured included Microsoft Dynamics 365 Commerce alongside Finance and Operations, CRM, and Field Service. Functional capabilities targeted commerce storefront and customer engagement workflows, order handling and orchestration, financial and operational transaction processing, and field service coordination consistent with eCommerce category expectations.
The implementation scope covered internal VBA business functions and customer-facing services within the regulator’s operational remit. Integration work emphasized centralized SaaS administration and a unified data model inside the Microsoft Dynamics 365 environment to align transactional, customer relationship and field service records.
Governance and rollout were organized under the Delivery Manager role, with process standardisation, centralized administration and role-based access controls to support ongoing operations. The project delivered transformational change to the VBA and its customers through business process optimisation and technology platform consolidation to a single SaaS solution, Microsoft Dynamics 365 Commerce, advancing the organization’s eCommerce and customer engagement capabilities.
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Victorian Building Authority CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2017 | 2018 |
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Victorian Building Authority CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Phishing Protection | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Victorian Building Authority
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Victorian Building Authority Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||