Sydney, 2022, NSW,
Australia
Fitness First Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fitness First Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Fitness First Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fitness First Australia has purchased the following applications: Zapid Hire for Applicant Tracking System in 2022, Exerp ERP for Gym Management in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fitness First Australia is running and its propensity to invest more and deepen its relationship with Zapid , Seertech Solutions , EXERP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fitness First Australia revenues, which have grown to $452.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fitness First Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zapid | Legacy | Zapid Hire | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Fitness First Australia deployed Zapid Hire, an Applicant Tracking System, to centralize external hiring flows. The implementation is exposed on the public careers entry point, using the Zapid Hire hosted apply endpoint linked from recruitment channels and social sources.
Zapid Hire was configured to support standard Applicant Tracking System capabilities, including job posting management, application intake and candidate record creation, resume capture and parsing, status-based candidate tracking, and configurable screening workflows. The implementation emphasized career site integration and form standardization to capture structured candidate data at application time.
The deployment is instrumented on Fitness First Australia's website as the primary application endpoint, with source tagging visible for LinkedIn and organic social streams in application URLs. Operational scope covers Talent Acquisition and HR recruiting channels, supervising candidate intake across club-level hiring and corporate roles through the same Zapid Hire instance.
Governance focused on establishing job template standards, application form configuration, and ownership of recruitment workflows by the central Talent Acquisition function. Rollout details centered on embedding Zapid Hire on the public careers site and aligning hiring teams to the new intake and tracking processes.
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Learning and Development | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EXERP | Legacy | Exerp ERP | Gym Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Fitness First Australia implemented Exerp ERP as its primary Gym Management application. The deployment surfaces Exerp ERP on the company website to support online membership sign up and account management while serving as the central system for club operations.
Exerp ERP was configured with category-aligned modules including membership management, recurring billing and payments, class scheduling, point of sale and facility access control, mapped to front desk and e-commerce workflows. Operational scope encompassed membership operations, club operations and finance teams within Fitness First Australia, with integrations between the website front end and Exerp ERP for customer self-service and transaction capture. Governance controls emphasized role based access, centralized configuration management and staged rollout of functionality to club operators and corporate administrators, aligning operational workflows for membership lifecycle, class rostering and revenue capture.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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