Videndum
William Vinten Building Easlea Road,
Bury St Edmunds, IP32 7BY,
United Kingdom
Bury St Edmunds, IP32 7BY,
United Kingdom
44 20 8332-4600
Manufacturing
Videndum Technographics
Videndum Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Videndum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Videndum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Videndum has purchased the following applications: IFS ERP for ERP Financial in 2021, Talentia Absence for Absence and Leave Management in 2021, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Videndum is running and its propensity to invest more and deepen its relationship with IFS , Talentia Software , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Videndum revenues, which have grown to $377.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Videndum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Videndum Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP Financial Management | Platned | 2021 | 2022 |
In 2021 Videndum upgraded its IFS ERP from Apps 9 to Apps 10 as part of a targeted ERP Financial program to strengthen operational resilience across its eleven country footprint. The engagement centered on a coordinated upgrade and disaster recovery redesign for IFS ERP, with a clear focus on database synchronization and recoverability for production systems supporting content creation hardware and software lines.
The implementation included an expanded Oracle Data Guard architecture implemented alongside IFS ERP, creating a three node topology composed of the primary production database, an on premises backup instance, and a cloud based backup instance. Configuration work emphasized tight synchronization between the primary and remote instances, iterative testing to reduce data snapshot gaps, and achieve a 15 minute recovery point objective through strategic synchronous and near synchronous replication patterns.
Platned served as the implementation partner, extending Videndum’s existing IFS support relationship and executing the disaster recovery design and testing program. Technical activities covered Oracle failover configuration, cloud based instance provisioning, synchronization validation, and scripted failover runbooks to enable agile switching between on premises and cloud databases.
Operational coverage targeted business continuity for Videndum Production Solutions production and IT operations, and the program included end user and operator training to embed failover procedures into operational playbooks. Governance changes included formalized recovery point objectives and tested recovery procedures under the existing IFS ERP support agreement.
Outcomes delivered as stated included achieving a 15 minute RPO for IFS ERP through the synchronized Oracle Data Guard landscape, a significant reduction in data snapshot time gap, and validated ability to switch between on premises and cloud databases. Platned’s delivery and training work created a documented and tested disaster recovery posture for Videndum’s ERP Financial environment and increased confidence in handling future recovery events.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talentia Software | Legacy | Talentia Absence | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, Videndum implemented Talentia Absence as part of a broader Talentia HRIS deployment. The work centered on establishing a scalable Absence and Leave Management capability to support Videndum global HR operations.
The implementation included configuration of the Talentia Absence module alongside Talentia CoreHR and Talentia Performance Management, reflecting an integrated HRIS baseline. Project activities documented in the implementation included extensive data cleansing in preparation for migration, GDPR compliance checks, system testing and parallel runs, and the formation of a superuser group to validate workflows in the live environment.
Videndum executed the project in collaboration with internal IT and a third party system supplier to define a detailed project plan and delivery milestones. Integrations and operational touch points explicitly included payroll and finance processes, and the deployment covered global system users across multiple time zones with tailored training material and live training sessions to accommodate varied IT capability.
Governance and process workstreams were embedded in the rollout, with capture of current people processes, recommendations for optimisation, and alignment of future ways of working between HR, finance and payroll. Ongoing responsibilities established after cutover included HRIS maintenance, creation of ad hoc reports for the HRVP, CEO and senior leadership, and continuous improvement of HR data reporting.
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Core HR | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Videndum implemented Zendesk Service to centralize Customer Support intake and ticket management on its corporate website. Zendesk Service is used to capture web-based requests and route them into a unified support queue that serves Videndum's customer-facing support organization.
The implementation centers on core Customer Support capabilities typical for web-first deployments, including web ticketing intake via on-site interfaces, a knowledge management surface for self-service, an agent workspace for case handling, and SLA-aware routing and queue management to prioritize requests. Configuration emphasis appears to be on standard ticket workflows, templated responses and role-based access to support queues.
Operational coverage targets Videndum's support and service teams as the primary business functions supported, with the system embedded on the public website to streamline customer contact paths. Governance and process alignment focus on centralized triage and standardized handling procedures to ensure consistent case lifecycle management under the Zendesk Service environment.
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Videndum
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Apps Being Evaluated by Videndum Executives
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FAQ - APPS RUN THE WORLD Videndum Technographics
Videndum is a Manufacturing organization based in United Kingdom,
with around 1500 employees and annual revenues of $377.0 million.
Videndum operates a diverse technology stack with applications such as
IFS ERP, Talentia Absence and Zendesk Service,
covering areas like ERP Financial, Absence and Leave Management and Customer Support.
Videndum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS, Talentia Software and Zendesk.
Videndum recently adopted applications including
Zendesk Service in 2022, Salesforce Marketing Cloud in 2022 and Intuit Mailchimp in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Videndum’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Videndum’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Videndum technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.