Portland, 97281, OR,
United States
VideoSurveillance.com Technographics
VideoSurveillance.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VideoSurveillance.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 VideoSurveillance.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VideoSurveillance.com has purchased the following applications: Velaro Live Chat for Chatbots and Conversational AI in 2011, KeyMetric for Call Tracking and Recording in 2012, GoDaddy for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VideoSurveillance.com is running and its propensity to invest more and deepen its relationship with Velaro , Drift , KeyMetric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VideoSurveillance.com revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VideoSurveillance.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VideoSurveillance.com Tech Stack and Enterprise Applications
VideoSurveillance.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, VideoSurveillance.com implemented Velaro Live Chat on its public website to provide Chatbots and Conversational AI capabilities for real time visitor engagement and web based customer support. The implementation is centered on using Velaro Live Chat as the primary web chat channel for customer interactions on videosurveillance.com.
Velaro Live Chat is deployed as an embedded website widget, configured to support real time messaging, canned responses, proactive chat invitations, and session transcript capture consistent with Chatbots and Conversational AI functional workflows. Configuration reflects the organization size, routing inbound chats to designated customer service and sales contacts and enabling transcript retention for follow up.
Operational coverage targets online customer support and pre sales functions for the U.S. e commerce site, with the Velaro Live Chat widget present on key product and support pages to capture visitor sessions and initiate conversations. The deployment architecture relies on client side web integration to surface chat functionality without on premise infrastructure.
Governance focuses on centralizing web inquiries through the Velaro Live Chat channel, defining agent responsibilities for initial response and escalation, and documenting chat handling procedures and transcript management for continuity of support. The narrative links VideoSurveillance.com, Velaro Live Chat, Chatbots and Conversational AI, and customer support as the core application to business function relationship.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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VideoSurveillance.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KeyMetric | Legacy | KeyMetric | Call Tracking and Recording | CRM | n/a | 2012 | 2012 |
In 2012, VideoSurveillance.com implemented KeyMetric as its Call Tracking and Recording solution, deploying KeyMetric on their website to capture and attribute inbound phone lead activity. The deployment emphasized web-based instrumentation to correlate visitor sessions with phone calls and to centralize phone lead visibility for the small US-based consumer packaged goods seller.
Configuration centered on standard Call Tracking and Recording capabilities, including assignment and management of tracking numbers, dynamic number insertion to map sessions to callers, call recording of inbound conversations, and attribution reporting for campaign-level analysis. Operational modules implemented included number pool management, call routing rules, recording retention settings, and dashboard reporting to surface source and session-level call metrics.
Integration was handled via site-level tagging and embedded tracking on key entry and contact pages, enabling KeyMetric to capture caller context and session identifiers at time of call. Governance and operational ownership rested with marketing and sales workflows, with delegated access controls for recorded calls and routine updates to number pools and routing configurations to maintain ongoing attribution accuracy.
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CRM | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2013 | 2013 |
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VideoSurveillance.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, VideoSurveillance.com implemented GoDaddy to host its public website. VideoSurveillance.com uses GoDaddy for Application Hosting and Computing Services to provide web server provisioning, domain and DNS management, and routine site administration for its online product listings. The deployment aligns with a small business hosting footprint appropriate for a 25 employee organization, with GoDaddy acting as the primary hosting and domain services provider.
Operational control of the GoDaddy environment is handled by internal staff through the GoDaddy control panel, covering content updates, site configuration, and certificate management. This implementation connects GoDaddy Application Hosting and Computing Services directly to marketing and sales functions that manage the company website and online product presence, using standard hosting workflows to maintain availability and manageability.
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at VideoSurveillance.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President & CEO | CXO | Finance | ||||
| Director of Marketing and Business Development | Director | Marketing | ||||
| Sales Manager | Manager | Sales |
Apps Being Evaluated by VideoSurveillance.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||