AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

VideoSurveillance.com Tech Stack and Enterprise Applications

VideoSurveillance.com AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Velaro Legacy Velaro Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, VideoSurveillance.com implemented Velaro Live Chat on its public website to provide Chatbots and Conversational AI capabilities for real time visitor engagement and web based customer support. The implementation is centered on using Velaro Live Chat as the primary web chat channel for customer interactions on videosurveillance.com. Velaro Live Chat is deployed as an embedded website widget, configured to support real time messaging, canned responses, proactive chat invitations, and session transcript capture consistent with Chatbots and Conversational AI functional workflows. Configuration reflects the organization size, routing inbound chats to designated customer service and sales contacts and enabling transcript retention for follow up. Operational coverage targets online customer support and pre sales functions for the U.S. e commerce site, with the Velaro Live Chat widget present on key product and support pages to capture visitor sessions and initiate conversations. The deployment architecture relies on client side web integration to surface chat functionality without on premise infrastructure. Governance focuses on centralizing web inquiries through the Velaro Live Chat channel, defining agent responsibilities for initial response and escalation, and documenting chat handling procedures and transcript management for continuity of support. The narrative links VideoSurveillance.com, Velaro Live Chat, Chatbots and Conversational AI, and customer support as the core application to business function relationship.
Chatbots and Conversational AI AI-Powered Application 2018 2018
VideoSurveillance.com CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
KeyMetric Legacy KeyMetric Call Tracking and Recording CRM n/a 2012 2012
In 2012, VideoSurveillance.com implemented KeyMetric as its Call Tracking and Recording solution, deploying KeyMetric on their website to capture and attribute inbound phone lead activity. The deployment emphasized web-based instrumentation to correlate visitor sessions with phone calls and to centralize phone lead visibility for the small US-based consumer packaged goods seller. Configuration centered on standard Call Tracking and Recording capabilities, including assignment and management of tracking numbers, dynamic number insertion to map sessions to callers, call recording of inbound conversations, and attribution reporting for campaign-level analysis. Operational modules implemented included number pool management, call routing rules, recording retention settings, and dashboard reporting to surface source and session-level call metrics. Integration was handled via site-level tagging and embedded tracking on key entry and contact pages, enabling KeyMetric to capture caller context and session identifiers at time of call. Governance and operational ownership rested with marketing and sales workflows, with delegated access controls for recorded calls and routine updates to number pools and routing configurations to maintain ongoing attribution accuracy.
CRM CRM 2012 2012
Marketing Analytics CRM 2011 2011
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2013 2013
VideoSurveillance.com IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2012 2012
In 2012, VideoSurveillance.com implemented GoDaddy to host its public website. VideoSurveillance.com uses GoDaddy for Application Hosting and Computing Services to provide web server provisioning, domain and DNS management, and routine site administration for its online product listings. The deployment aligns with a small business hosting footprint appropriate for a 25 employee organization, with GoDaddy acting as the primary hosting and domain services provider. Operational control of the GoDaddy environment is handled by internal staff through the GoDaddy control panel, covering content updates, site configuration, and certificate management. This implementation connects GoDaddy Application Hosting and Computing Services directly to marketing and sales functions that manage the company website and online product presence, using standard hosting workflows to maintain availability and manageability.
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2011 2011

IT Decision Makers and Key Stakeholders at VideoSurveillance.com

First Name Last Name Title Function Department Email Phone
President & CEO CXO Finance
Director of Marketing and Business Development Director Marketing
Sales Manager Manager Sales

Apps Being Evaluated by VideoSurveillance.com Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VideoSurveillance.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VideoSurveillance.com digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD VideoSurveillance.com Technographics
VideoSurveillance.com is a Consumer Packaged Goods organization based in United States, with around 25 employees and annual revenues of $2.0 million.
VideoSurveillance.com operates a diverse technology stack with applications such as Velaro Live Chat, KeyMetric and GoDaddy, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and Application Hosting and Computing Services.
VideoSurveillance.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Velaro, KeyMetric and GoDaddy.
VideoSurveillance.com recently adopted applications including Drift AI Chatbot in 2018, INAP Cloud in 2016 and Intuit Mailchimp in 2013, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VideoSurveillance.com’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates VideoSurveillance.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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