Ho Chi Minh, x,
Vietnam
Vietravel Airlines Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vietravel Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Vietravel Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vietravel Airlines has purchased the following applications: Sabre Radixx Res for Reservation and Booking Management in 2025, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vietravel Airlines is running and its propensity to invest more and deepen its relationship with SABRE , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vietravel Airlines revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vietravel Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | Sabre Radixx Res | Reservation and Booking Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, Vietravel Airlines renewed a five-year Passenger Service System agreement with Sabre for Sabre Radixx Res in the Reservation and Booking Management category. The renewal confirms continued deployment of Sabre Radixx as the airline PSS as Vietravel positions itself under T&T Group ownership to expand passenger transport and develop air cargo services.
The implementation centers on Sabre Radixx Res for core passenger services and retailing, complemented by Radixx EzyCommerce for an omni-channel digital storefront, Radixx Go for airport and departure control operations, and Radixx Insight for analytics and decision support. Sabre Radixx Res is used to orchestrate end to end retailing workflows, booking and inventory management, passenger servicing, and departure control, while the Radixx suite supports configurable retail rules and channel-aware merchandising.
Integrations explicitly include Sabre's Payment Gateway integrated into the Radixx PSS to broaden payment methods and improve customer payment routing. The Radixx environment also preserves options to connect to Global Distribution System channels and enable interline and codeshare arrangements, and it can be extended with loyalty and data capabilities to support network growth and partner distribution.
Operational coverage spans reservations, commercial retailing, and airport operations, aligning passenger servicing with planned cargo initiatives. Governance elements highlighted in the renewal emphasize ongoing platform stewardship over the five-year term, with Radixx Insight providing analytics to inform commercial and operational decision making and with platform configuration controlling retailing and payment policies.
The five-year renewal is presented as evidence of confidence in the Sabre Radixx platform to scale with Vietravel Airlines and to enhance the passenger experience, while the integrated payment gateway and access to GDS and interline channels are noted as explicit enablers for broader market access and diversified payment options.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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