Mariehamn, 22101,
Finland
Viking Line Abp Technographics
Viking Line Abp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Viking Line Abp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1746 Viking Line Abp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Viking Line Abp has purchased the following applications: Medius AP Invoice Automation for AP Automation in 2019, Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Viking Line Abp is running and its propensity to invest more and deepen its relationship with Medius , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Viking Line Abp revenues, which have grown to $332.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Viking Line Abp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Viking Line Abp Tech Stack and Enterprise Applications
Viking Line Abp ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Medius | Legacy | Medius AP Invoice Automation | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019, Viking Line Abp implemented Medius AP Invoice Automation, deploying MediusFlow as the companys AP Automation platform. The rollout targeted centralized invoice processing capabilities within finance, with explicit focus on accounts payable and procurement controls.
Viking Line activated end-to-end modules including automated data capture and extraction, automatic invoice matching to purchase orders and contracts, and workflow automation for expense invoice routing and approvals. The deployment also included the MediusFlow procurement module to enforce pre-approved indirect purchases and ensure use of approved suppliers, increasing automation in invoice management.
Governance and operational coverage were structured around finance and procurement functions, shifting routine invoice exceptions and matching tasks to automated workflows and rule-based matching engines. Viking Line reported objectives to remove manual work, increase the automatic invoice matching rate and shorten lead times, and cited Medius as a long-term partner to help identify further process improvement opportunities.
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Viking Line Abp Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Viking Line Abp implemented Slack Connect on their website, using Salesforce as the vendor, to introduce a Collaboration layer for external and internal messaging. The deployment targets the Finland-based transportation operator, which has approximately 2000 employees, and exposes channel-based engagement through the public site.
Slack Connect was configured to deliver standard Collaboration capabilities including channel and direct messaging, external partner channels, threaded conversations, file sharing, and workspace administration. Configuration emphasized access controls, member provisioning, notification rules, and message retention settings aligned with enterprise collaboration practices.
Operational governance centered on channel access policies, role-based administration, and content control to manage external interactions originating from the website. The implementation positions Slack Connect as a hosted workspace and web-exposed engagement point for Viking Line Abp, integrating channel-based communication into corporate collaboration workflows.
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Viking Line Abp CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Viking Line Abp deployed Hotjar on its public website to capture on-page behavioral analytics and qualitative customer feedback. The Hotjar implementation supports core Customer Experience workflows by surfacing session replay data, heatmaps, and in-page feedback to inform usability analysis and visitor intent insights.
Deployment was implemented via client-side JavaScript instrumentation on the website, with captured activity consolidated in Hotjar dashboards for qualitative analysis. Operational scope is focused on the public website and the Customer Experience function, with outputs consumed by web analytics and UX stakeholders to prioritize site-level optimizations. Governance centered on tag management and consent-aware tracking configuration to align Hotjar data collection with site privacy controls.
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Customer Experience | CRM |
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2022 | 2022 |
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Viking Line Abp PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Viking Line Abp IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Viking Line Abp
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Viking Line Abp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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