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Vintage Hotels Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Revinate Legacy Revinate Ivy Chatbots and Conversational AI AI-Powered Application n/a 2020 2020 In 2020, Vintage Hotels implemented Revinate Ivy to automate guest communications and drive ancillary food and beverage revenue across its Ontario properties. Vintage Hotels deployed Revinate Ivy under the Chatbots and Conversational AI category to centralize guest messaging and CRM driven outreach for North America operations. The implementation focused on conversational guest messaging and CRM workflows, configuring Revinate Ivy to manage pre arrival communications, in stay engagement, and targeted F&B offers to guests. Configuration emphasized automated message templates, timed outreach for upsell opportunities, and conversational routing to reduce manual front desk workload. Operational coverage was property level across Ontario, with the application used by guest services, front desk teams, and outlet managers to coordinate messaging and offers. Revinate Ivy was integrated into the hotel CRM and guest messaging processes, enabling conversational handling of inquiries and automated promotional messaging to support outlet revenue objectives. Governance centered on centralized message templates and escalation rules to preserve brand voice while delegating day to day handling to property teams. The rollout occurred a month before the COVID-19 pandemic and Vintage Hotels has since reported improved guest comment scores, quieter front desk phones, and increased outlet revenue following the Revinate Ivy deployment.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ADP Legacy ADP Workforce Now Core HR HCM n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Xandr Invest (ex AppNexus DSP) Digital Advertising Platform CRM n/a 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Real Estate Property Management ERP Services and Operations 2003 2003
IT Decision Makers and Key Stakeholders at Vintage Hotels
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Vintage Hotels Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Vintage Hotels Technographics

Vintage Hotels is a Leisure and Hospitality organization based in Canada, with around 1000 employees and annual revenues of $90.0 million.

Vintage Hotels operates a diverse technology stack with applications such as Revinate Ivy, ADP Workforce Now and Xandr Invest (ex AppNexus DSP), covering areas like Chatbots and Conversational AI, Core HR and Digital Advertising Platform.

Vintage Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Revinate, ADP and Microsoft.

Vintage Hotels recently adopted applications including ADP Workforce Now in 2022, Revinate Ivy in 2020 and Xandr Invest (ex AppNexus DSP) in 2017, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vintage Hotels’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vintage Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Vintage Hotels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.