Personify Health
75 Fountain St,
Providence, 2902, RI,
United States
Providence, 2902, RI,
United States
1 401-537-6300
Professional Services
Personify Health Technographics
Personify Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Personify Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2100 Personify Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Personify Health has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, SAP WalkMe for Digital Adoption in 2024, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Personify Health is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Personify Health or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Personify Health revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Personify Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Personify Health Tech Stack and Enterprise Applications
Personify Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Personify Health implemented Oracle NetSuite ERP to centralize vendor invoice intake and customer billing for offsite biometric screening services. The rollout targeted ERP Financial capabilities and established a repeatable process to input monthly invoices received from the screening vendor into NetSuite so the finance department could generate customer invoices from those vendor charges.
Oracle NetSuite ERP was configured to capture invoice line items, service dates, vendor charge codes, and related GL segments for screening revenue and cost centers, aligning accounts payable invoice entry with accounts receivable billing workflows. Governance emphasized finance ownership of invoice data entry and billing release, with standardized data fields and an audit trail to support invoice validation and consistent mapping of vendor charges into customer invoices.
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Personify Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP WalkMe | Digital Adoption | HCM | n/a | 2024 | 2024 |
In 2024, Personify Health implemented SAP WalkMe as a Digital Adoption solution on its public website, virginpulse.com. The deployment positions SAP WalkMe as the primary in-browser guidance layer for web-based user journeys and online self-service.
SAP WalkMe was embedded via a client-side script to deliver in-page guidance, contextual walkthroughs, tooltips, step-by-step flows, and on-page launchers. Configuration centered on authoring guidance content and segmentation within the SAP WalkMe console, enabling targeted guidance based on page context and user behavior and capturing Digital Adoption analytics for iterative refinement.
Operational coverage is focused on the public website and web touchpoints to support customer onboarding and task completion guidance for site visitors. Governance emphasized centralized content authorship and iterative content updates driven by SAP WalkMe usage signals, aligning product and customer experience stakeholders with runtime guidance control.
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Employee Engagement | HCM |
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2011 | 2011 |
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Employee Engagement | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Personify Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Personify Health implemented Hubspot Live Chat on its public website, deploying a web chat widget to centralize customer engagement. Hubspot Live Chat is used by Personify Health as a Chatbots and Conversational AI solution to support real-time visitor interaction and lead capture across marketing and support touchpoints. The implementation emphasizes on-site conversational workflows rather than offline channels.
Configuration work focused on chatflows, canned responses, bot driven qualification sequences, and human handoff rules. Hubspot Live Chat was configured to record chat transcripts and contact interactions in HubSpot records, enabling conversational context to persist across follow up workflows. Typical functional modules implemented include automated greeting and routing logic, scripted answers for common queries, and escalation to live agents when required.
Operational coverage centers on the company website and customer facing pages, with usage aligned to marketing and support teams for inbound inquiries and lead qualification. Governance included formalizing response ownership and routing rules, and defining chat escalation protocols to sales or service teams. The narrative describes Personify Health Hubspot Live Chat Chatbots and Conversational AI implementation as a web centric conversational layer supporting customer engagement workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Personify Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2014 | 2014 |
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Personify Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Personify Health CRM
Personify Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Personify Health PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Personify Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Personify Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Personify Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Personify Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Accounts Receivable Team Lead | Manager | Finance | |
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CFO | CXO | Finance | |
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UX Manager | Manager | Customer Service | |
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Senior Director, Client Success | Director | Customer Service | |
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Vice President, Client Solutions | VP | Customer Service | |
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Senior Director Client Success | Director | Customer Service | |
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Apps Being Evaluated by Personify Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Personify Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Personify Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Personify Health Technographics
Personify Health is a Professional Services organization based in United States,
with around 2100 employees and annual revenues of $210.0 million.
Personify Health operates a diverse technology stack with applications such as
Oracle NetSuite ERP, SAP WalkMe and Hubspot Live Chat,
covering areas like ERP Financial, Digital Adoption and Chatbots and Conversational AI.
Personify Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and HubSpot.
Personify Health recently adopted applications including
SAP WalkMe in 2024, Box in 2024 and DocuSign eSignature in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Personify Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Personify Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Personify Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.