Virool
88 Kearny 21st Floor,
San Francisco, 94108, CA,
United States
San Francisco, 94108, CA,
United States
1 415-780-9664
Professional Services
Virool Technographics
Virool Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Virool and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Virool employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Virool has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, JivoChat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Virool is running and its propensity to invest more and deepen its relationship with Intuit , JivoChat , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Virool revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Virool intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Virool Tech Stack and Enterprise Applications
Virool ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Virool implemented Intuit Quickbooks Enterprise to standardize core financial operations. The deployment addressed ERP Financial responsibilities for the company's finance and accounting organization across its United States operations, scaled to support approximately 130 employees. Implementation emphasized centralized transaction processing and consolidated financial reporting to create a single source of record for accounting workflows.
The Intuit Quickbooks Enterprise rollout configured core modules aligned with ERP Financial functionality, including general ledger, accounts payable, accounts receivable, consolidated reporting and role based user controls, with chart of accounts rationalization and period close workflow standardization. Virool leveraged proven experience with QuickBooks Online to accelerate configuration of reporting templates and bank feed automations, and the deployment targeted multi user desktop or hosted options to support concurrent bookkeeping, billing and revenue accounting workflows. Governance centered on finance led process ownership, standardized month end procedures and defined role based access to enforce segregation of duties.
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Virool AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Virool implemented JivoChat on its public website, adopting the JivoChat application to provide Chatbots and Conversational AI capabilities for customer engagement. The deployment is focused on web-based conversational interfaces and is positioned to support Virool sales and customer support functions through real-time visitor interaction.
The implementation centers on a client-side web chat widget and an operator console, delivering typical Chatbots and Conversational AI workflows such as proactive messaging, canned responses, chat transcript capture, and live agent handoff. Configuration work emphasized chat routing rules, business hours handling, and canned response libraries to standardize agent interactions and reduce manual triage.
Operationally the JivoChat instance is embedded in Virool web pages through a site-level script and is used by customer-facing teams to manage inbound inquiries. Governance adjustments included establishing a centralized chat queue, role-based access in the operator console, and documented response procedures to align chat handling with existing support workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Virool Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012 Virool implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is surfaced on Virool’s public site, indicating organization-wide adoption for core communication and content workflows across the United States operations.
Virool Google Workspace (Formerly Google G-Suite) Collaboration is used to centralize email, calendaring, document storage and collaborative authoring, and virtual meetings. The implementation leverages standard Google Workspace functional modules such as Gmail, Google Drive, Google Docs, Google Calendar and Google Meet to support email communication, synchronous and asynchronous collaboration, and shared file management. Administrative governance is managed through Google Workspace administrative controls for account provisioning, access governance and data management, aligning Collaboration capabilities with Virool’s corporate communication and document workflows.
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Virool CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Virool ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Virool TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Virool PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Virool IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Virool
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-founder, CEO | CXO | Finance | |
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Co-founder, CTO | CXO | Finance | |
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Head of People Operations | Director | HR | |
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Global Chief Revenue Officer | CXO | Finance | |
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Apps Being Evaluated by Virool Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Virool IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Virool digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Virool Technographics
Virool is a Professional Services organization based in United States,
with around 130 employees and annual revenues of $14.0 million.
Virool operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, JivoChat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Virool has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, JivoChat and Google.
Virool recently adopted applications including
Amazon EC2 in 2020, NextRoll Cookie Consent Banner in 2019 and Amazon CloudFront in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Virool’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Virool’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Virool technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.