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Visionary AV Solutions Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Talkdesk Legacy Talkdesk Express Customer Experience CRM n/a 2025 2025
In 2025, Visionary AV Solutions deployed Talkdesk Express to run its customer service and CRM contact center in the United States. The implementation was self-provisioned using Talkdesk Express's SMB-focused omnichannel contact center features, and the deployment was aligned with the Customer Experience application category. Talkdesk Express was configured with the omnichannel contact center module to manage voice and digital interactions, using standard contact center capabilities such as routing, queuing, and agent desktop workflows common to Customer Experience platforms. The vendor case notes clearer sound quality and quicker support handling as reported outcomes following the deployment. Rollout and operational governance were managed internally by Visionary AV Solutions, with the implementation scoped to customer service operations for its professional services business across the United States. Configuration focused on enabling more professional support interactions and faster handling within CRM-related contact workflows, consistent with SMB contact center practices.
IT Decision Makers and Key Stakeholders at Visionary AV Solutions
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Visionary AV Solutions Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Visionary AV Solutions Technographics

Visionary AV Solutions is a Professional Services organization based in United States, with around 100 employees and annual revenues of $19.0 million.

Visionary AV Solutions operates a diverse technology stack with applications such as Talkdesk Express, covering areas like Customer Experience.

Visionary AV Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Talkdesk.

Visionary AV Solutions recently adopted applications including Talkdesk Express in 2025, highlighting its ongoing modernization strategy.

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Our research team continuously updates Visionary AV Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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