Vistana Signature Experiences
9002 San Marco Ct,
Orlando, 32819, FL,
United States
Orlando, 32819, FL,
United States
1 407-903-4900
Leisure and Hospitality
Vistana Signature Experiences Technographics
Vistana Signature Experiences Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vistana Signature Experiences and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Vistana Signature Experiences employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vistana Signature Experiences has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vistana Signature Experiences is running and its propensity to invest more and deepen its relationship with Infor , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vistana Signature Experiences revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vistana Signature Experiences intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vistana Signature Experiences Tech Stack and Enterprise Applications
Vistana Signature Experiences ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Vistana Signature Experiences implemented Infor SunSystems as its ERP Financial platform. The deployment centralized core financial management including the general ledger, accounts payable, accounts receivable, cash management and fixed assets accounting within Infor SunSystems. Configuration emphasized financial close orchestration, subledger reconciliation and reporting processes aligned to corporate accounting.
Infor SunSystems was operated alongside Excel and Word for proprietary information and correspondence, with structured import and export workflows to preserve document fidelity and support audit trails. The environment also incorporated RCC-RMS for records and correspondence control, enabling linkage between financial transactions in Infor SunSystems and document management in RCC-RMS. Governance focused on a standardized chart of accounts, approval workflows and a phased module rollout across finance and property accounting teams to operationalize consistent accounting processes.
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Vistana Signature Experiences AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Vistana Signature Experiences deployed Salesforce Chat formerly Salesforce Live Agent on its public website as the customer-facing conversational layer, categorized under Chatbots and Conversational AI. The implementation positions the chat widget as the front-line channel for guest inquiries, routing sessions to contact center agents in real time and supporting Vistana’s leisure and hospitality customer service operations.
Configuration centered on standard Salesforce Chat capabilities, including an embedded web chat widget, skill-based routing and queues, canned responses, and session transcript capture within the Salesforce environment. Governance and operational controls were defined through routing rules, escalation workflows, agent presence management, and training for conversational handling, enabling agents to manage concurrent chats via the Salesforce agent workspace while preserving conversational context across sessions.
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Vistana Signature Experiences Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Vistana Signature Experiences implemented Microsoft 365 as its primary Collaboration platform across its United States workforce of approximately 1500 employees. The Microsoft 365 deployment serves as a centralized collaboration layer supporting corporate communication, document sharing, and productivity workloads for the company.
The implementation emphasizes core Collaboration capabilities built into Microsoft 365, including email and calendaring, cloud document libraries and content management, real-time chat and meetings, and Office productivity applications for authoring and coauthoring. Configuration focus aligned with these capabilities includes tenant-level provisioning, user and group management, and shared workspace configuration to enable team and property-level collaboration.
Microsoft 365 is referenced on Vistana Signature Experiences public website, indicating the collaboration footprint extends to public facing assets and content workflows. Operational governance for the deployment centers on centralized administration and access controls to manage document lifecycles, user access, and collaboration workflows across corporate and operational functions.
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Vistana Signature Experiences CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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Vistana Signature Experiences SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Vistana Signature Experiences PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Vistana Signature Experiences IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Vistana Signature Experiences CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Vistana Signature Experiences
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Finance | Director | Finance | |
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Vice President, Controller | VP | Finance | |
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AVP, Information Technology | VP | IT | |
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Apps Being Evaluated by Vistana Signature Experiences Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vistana Signature Experiences IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vistana Signature Experiences digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Vistana Signature Experiences Technographics
Vistana Signature Experiences is a Leisure and Hospitality organization based in United States,
with around 1500 employees and annual revenues of $500.0 million.
Vistana Signature Experiences operates a diverse technology stack with applications such as
Infor SunSystems, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Vistana Signature Experiences has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Salesforce and Microsoft.
Vistana Signature Experiences recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2021, Contentsquare in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vistana Signature Experiences’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vistana Signature Experiences’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vistana Signature Experiences technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.