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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Vitaco Australia Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Mammoth Media Legacy Mammoth Cloud Application Hosting and Computing Services IaaS n/a 2023 2023
Application Hosting and Computing Services IaaS 2014 2014
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Bizcaps Software Legacy Bizcaps BPM Business Process Management ERP Services and Operations n/a 2022 2022 In 2022, Vitaco Australia implemented Bizcaps BPM, a Business Process Management solution, to centralise and automate customer feedback and complaints handling in its QA and process area across Australia and New Zealand. The implementation established a single operating approach for intake, acknowledgement and tracking of customer feedback across Vitaco Australia and New Zealand operations. The deployment explicitly targeted QA processes and complaints management to provide a consolidated operational view for remedial action. Bizcaps BPM was configured to provide centralised case management workflows, automated acknowledgement messaging and QA reporting capabilities. Configuration delivered a central repository for feedback records, templated acknowledgement workflows to standardise responses and reporting views for quality assurance teams. These elements align with core Business Process Management functionality in workflow orchestration, automated notifications and centralized recordkeeping. Operational scope covered Vitaco Australia and New Zealand sites and focused on business functions for customer feedback intake, complaints triage and quality assurance reporting. The rollout created consolidated reporting across the region by aggregating feedback into the central repository, enabling cross-site visibility for QA teams. Governance adjustments included standardized acknowledgement processes and centralized ownership of feedback records to support consistent remedial actions. Outcomes described in the implementation include a central repository for customer feedback, automated acknowledgements to customers and QA reporting used for consolidated reporting and faster remedial action. These outcomes were documented in Bizcaps' customer article about the Vitaco deployment, reflecting the practical delivery of Business Process Management capabilities for QA and complaints handling.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Freshworks Legacy Freshservice IT Service Management ITSM n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Automation CRM 2014 2014
Tag Management CRM 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Web Gateways (SWG) CyberSecurity 2013 2013
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2015 2015
Web Content Management Content Management 2015 2015
IT Decision Makers and Key Stakeholders at Vitaco Australia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Vitaco Australia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Vitaco Australia Technographics

Vitaco Australia is a Consumer Packaged Goods organization based in Australia, with around 100 employees and annual revenues of $120.0 million.

Vitaco Australia operates a diverse technology stack with applications such as Mammoth Cloud, Bizcaps BPM and Freshservice, covering areas like Application Hosting and Computing Services, Business Process Management and IT Service Management.

Vitaco Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Mammoth Media, Bizcaps Software and Freshworks.

Vitaco Australia recently adopted applications including Mammoth Cloud in 2023, Bizcaps BPM in 2022 and Sectigo SSL in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vitaco Australia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vitaco Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Vitaco Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.