List of Bizcaps BPM Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying Bizcaps BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bizcaps BPM for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bizcaps BPM for Business Process Management include: Masterpet Australia, a Australia based Distribution organisation with 300 employees and revenues of $190.0 million, Vitaco Australia, a Australia based Consumer Packaged Goods organisation with 100 employees and revenues of $120.0 million, Joval Group, a Australia based Consumer Packaged Goods organisation with 330 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Bizcaps BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bizcaps BPM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Joval Group | Consumer Packaged Goods | 330 | $50M | Australia | Bizcaps Software | Bizcaps BPM | Business Process Management | 2024 | n/a | In 2024, Joval Group implemented Bizcaps BPM to streamline New Product Introduction NPI approval workflows across its Australian operations. Bizcaps BPM is used as a Business Process Management application to centralize case handling, approval routing, and status visibility for NPI requests, providing a single system of record for product approvals and status tracking. Configuration followed Bizcaps' BPM case reference for Casama, with module usage for NPI workflow taken from vendor material and adapted to Joval Group's product development and commercial approval paths. The deployment configured case management, workflow orchestration, role based approvals, and dashboarding to provide end to end visibility of NPI status and automated escalation handling. Governance changes included standardized approval stages and defined workflow ownership to accelerate decision handoffs. The implementation improved visibility of NPI status and reduced approval cycle time as reported in vendor materials. | |
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Masterpet Australia | Distribution | 300 | $190M | Australia | Bizcaps Software | Bizcaps BPM | Business Process Management | 2023 | n/a | In 2023 Masterpet Australia implemented Bizcaps BPM, a Business Process Management application, to enhance New Product Introduction approval workflows. The engagement was executed as part of a master data and product catalogue program covering the ANZ region and is listed on Bizcaps' customer pages where the BPM for NPI module is referenced by the vendor. Bizcaps BPM was configured to automate multi-stage NPI approval routing and to embed product master data stewardship into the approval lifecycle. Configuration emphasized role-based approvals, conditional gating for launch readiness, and workflow orchestration to enforce catalog data quality during product authoring. Operational coverage targeted product management and catalogue governance teams, aligning approval gates with product launch readiness criteria and establishing centralized change control and audit trails. The implementation positioned Bizcaps BPM to centralize product metadata authoring and exception handling, improving data governance for product launches as reported in the project notes. | |
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Vitaco Australia | Consumer Packaged Goods | 100 | $120M | Australia | Bizcaps Software | Bizcaps BPM | Business Process Management | 2022 | n/a | In 2022, Vitaco Australia implemented Bizcaps BPM, a Business Process Management solution, to centralise and automate customer feedback and complaints handling in its QA and process area across Australia and New Zealand. The implementation established a single operating approach for intake, acknowledgement and tracking of customer feedback across Vitaco Australia and New Zealand operations. The deployment explicitly targeted QA processes and complaints management to provide a consolidated operational view for remedial action. Bizcaps BPM was configured to provide centralised case management workflows, automated acknowledgement messaging and QA reporting capabilities. Configuration delivered a central repository for feedback records, templated acknowledgement workflows to standardise responses and reporting views for quality assurance teams. These elements align with core Business Process Management functionality in workflow orchestration, automated notifications and centralized recordkeeping. Operational scope covered Vitaco Australia and New Zealand sites and focused on business functions for customer feedback intake, complaints triage and quality assurance reporting. The rollout created consolidated reporting across the region by aggregating feedback into the central repository, enabling cross-site visibility for QA teams. Governance adjustments included standardized acknowledgement processes and centralized ownership of feedback records to support consistent remedial actions. Outcomes described in the implementation include a central repository for customer feedback, automated acknowledgements to customers and QA reporting used for consolidated reporting and faster remedial action. These outcomes were documented in Bizcaps' customer article about the Vitaco deployment, reflecting the practical delivery of Business Process Management capabilities for QA and complaints handling. |
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