AI Buyer Insights:

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

Volkswagen do Brasil
Location
Estrada Marginal da Via Anchieta, Demarchi, Sao Bernardo do Campo,
Sao Paulo, 09823-901,
Brazil
Website
https://www.vw.com.br/
Phone
55 80 0019 5775
Artw industry
Automotive
Employee
Revenue

Volkswagen do Brasil Technographics

Volkswagen do Brasil Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Volkswagen do Brasil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14407 Volkswagen do Brasil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Volkswagen do Brasil has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2020, DNK Transcriber for Call Tracking and Recording in 2018, DNK Smart Bot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Volkswagen do Brasil is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , IBM , DNK Infotelecom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Volkswagen do Brasil revenues, which have grown to $5.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volkswagen do Brasil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Volkswagen do Brasil Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DNK Infotelecom Legacy DNK Transcriber Call Tracking and Recording CRM n/a 2018 2019
In 2018 Volkswagen do Brasil implemented DNK Transcriber for Call Tracking and Recording. The implementation is documented in DNK Infotelecom's published customer list and supports Volkswagen do Brasil contact center call recording and transcription workflows tied to CRM and dealer customer service operations in Brazil. The DNK Transcriber deployment centered on call capture and automated transcription capabilities, call tracking and metadata extraction, and searchable archived recordings that feed CRM and dealer service workflows. Operational scope covered contact center and dealer service channels across Brazil, with governance and process ownership aligned to contact center operations and dealer support teams to enable recorded call indexing, retrieval, and integration into customer service case handling.
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Marketing Analytics, Data Management Platform CRM 2021 2021
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2008 2008
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DNK Infotelecom Legacy DNK Smart Bot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Volkswagen do Brasil is named among DNK Infotelecom’s clientele and is presumed to leverage DNK Smart Bot, a Chatbots and Conversational AI application, within its customer-service, CRM, and dealer-support channels in Brazil to improve digital self-service and omnichannel routing. This identification comes from DNK’s published client roster rather than a Volkswagen case study, so the implementation narrative below is based on vendor-reported estimates. Vendor reporting suggests the DNK Smart Bot deployment was structured as a conversational layer handling initial customer intents and routing across web, mobile, and contact center channels. DNK Smart Bot is described in vendor materials as providing intent classification, dialog management, contextual follow up, knowledge base query capabilities, and escalation or handoff logic to human agents, aligning with standard Chatbots and Conversational AI functional capabilities for customer-service and dealer support workflows. Operational scope is reported to focus on Brazil, covering Volkswagen do Brasil’s customer-service teams and dealer network support channels. Governance and rollout descriptions from the vendor indicate a centralized configuration and monitoring model with vendor-led initial configuration and knowledge training, combined with operational oversight by Volkswagen customer-service stakeholders, enabling continual refinement of intents and routing rules. These details remain vendor-reported estimates rather than independently verified implementation facts.
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Loss Prevention CyberSecurity 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ERP Financial ERP Financial Management 2022 2024
ERP Financial ERP Financial Management 2005 2006
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Operating System (OS) PaaS 2002 2002
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Point Of Sale ERP Services and Operations 2016 2016
IT Decision Makers and Key Stakeholders at Volkswagen do Brasil
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Volkswagen do Brasil Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Volkswagen do Brasil Technographics

Volkswagen do Brasil is a Automotive organization based in Brazil, with around 14407 employees and annual revenues of $5.80 billion.

Volkswagen do Brasil operates a diverse technology stack with applications such as Amazon EC2, DNK Transcriber and DNK Smart Bot, covering areas like Application Hosting and Computing Services, Call Tracking and Recording and Chatbots and Conversational AI.

Volkswagen do Brasil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS) and DNK Infotelecom.

Volkswagen do Brasil recently adopted applications including Salesforce Commerce Cloud in 2022, SAP S/4 HANA in 2022 and Teads Platform in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Volkswagen do Brasil’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Volkswagen do Brasil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Volkswagen do Brasil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.