Volvo Trucks
7900 National Service Rd,
Greensboro, 27409, NC,
United States
Greensboro, 27409, NC,
United States
1 336-393-2000
Automotive
Volvo Trucks Technographics
Volvo Trucks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Volvo Trucks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 53000 Volvo Trucks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volvo Trucks has purchased the following applications: Microsoft Power BI for Analytics and BI in 2015, Sitecore CMS for Web Content Management in 2021, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volvo Trucks is running and its propensity to invest more and deepen its relationship with Microsoft , Sitecore , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volvo Trucks revenues, which have grown to $24.56 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volvo Trucks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Volvo Trucks Tech Stack and Enterprise Applications
Volvo Trucks Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Volvo Trucks implemented Microsoft Power BI as a core component of its Analytics and BI tooling. The deployment consolidated visualization and reporting workflows using Microsoft Power BI and other reporting tools, prioritizing standardized data models, centralized dashboards, interactive visualizations and scheduled reporting to increase ongoing reporting efficiency.
The reporting and analytics team was restructured to centralize ownership of report production and broaden responsibilities, increasing the team’s output quality, turnaround and scope of responsibilities as documented. Microsoft Power BI provided interactive dashboards and consolidated reporting that streamlined report production and handoffs across stakeholders, while governance was established around report ownership, refresh cadence and version control to sustain the new reporting workflows.
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Volvo Trucks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Volvo Trucks deployed Sitecore CMS on its public website. The Sitecore CMS implementation is categorized under Web Content Management and centralizes content authoring, editorial workflows, and content delivery to support marketing and product information on the corporate site. The deployment supports multi‑site content patterns and localized content variants for the United States web presence, aligning web publishing with the companys digital experience objectives.
Configuration reflects standard Web Content Management capabilities, including page composition and templating, staged content publishing and approval workflows, personalization rules, and digital asset management to manage rich media. Operational ownership is positioned with marketing and digital experience teams, and governance is enforced through role based authoring and approval processes that separate drafting, review, and live publishing stages. The implementation architecture is web facing with Sitecore CMS as the content platform orchestrating storage and rendering while the website infrastructure handles front end delivery and user-facing performance.
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Volvo Trucks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Volvo Trucks implemented Hotjar on its public website to strengthen Customer Experience. The implementation instrumented Hotjar across the corporate domain volvotrucks.us to capture visitor interactions for web experience analysis.
Hotjar was configured to capture session recordings, heatmaps, on page feedback widgets and targeted surveys, aligning with standard Customer Experience workflows for qualitative and quantitative behavioral insight. The deployment included site tagging, session sampling and centralized dashboards in Hotjar to support UX research and digital marketing analysis.
The architecture used client side JavaScript instrumentation with behavioral data consolidated inside Hotjar dashboards for segmentation and review. Operational coverage was focused on the external website, with access provisioned to digital experience, UX research and marketing teams for cross functional analysis.
Governance centered on controlled access to session data, retention settings and structured review workflows to surface qualitative insights for product and marketing decisions. Hotjar was positioned as the Customer Experience platform for on site behavioral analytics and user feedback at Volvo Trucks.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Volvo Trucks ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Volvo Trucks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Volvo Trucks
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Pricing & Competitive Intelligence | Director | IT | |
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Director Market Intelligence | Director | IT | |
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Manager Finance Group | Manager | Finance | |
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Business Controller | Director | Operations | |
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HR Controller | Director | HR | |
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Accounting Manager | Manager | Finance | |
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CFO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Accounting Director | Director | Finance | |
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Travel Manager | Manager | Operations | |
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Purchase/Travel Card Administrator | Manager | Procurement | |
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Apps Being Evaluated by Volvo Trucks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Volvo Trucks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Volvo Trucks digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Volvo Trucks Technographics
Volvo Trucks is a Automotive organization based in United States,
with around 53000 employees and annual revenues of $24.56 billion.
Volvo Trucks operates a diverse technology stack with applications such as
Microsoft Power BI, Sitecore CMS and Hotjar,
covering areas like Analytics and BI, Web Content Management and Customer Experience.
Volvo Trucks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sitecore and Contentsquare.
Volvo Trucks recently adopted applications including
Sitecore CMS in 2021, Hotjar in 2021 and Adobe Analytics Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Volvo Trucks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Volvo Trucks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Volvo Trucks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.