Vonage, an Ericsson Company
23 Main Street,
Holmdel, 07733, NJ,
United States
Holmdel, 07733, NJ,
United States
1 732-528-2600
Professional Services
Vonage, an Ericsson Company Technographics
Vonage, an Ericsson Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vonage, an Ericsson Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2198 Vonage, an Ericsson Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vonage, an Ericsson Company has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Mercer Easy Enroll for Benefits Administration in 2016, Onit SimpleLegal CounselGO for Legal Time and Billing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vonage, an Ericsson Company is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Mercer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vonage, an Ericsson Company revenues, which have grown to $1.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vonage, an Ericsson Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vonage, an Ericsson Company Tech Stack and Enterprise Applications
Vonage, an Ericsson Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Vonage, an Ericsson Company deployed Oracle Cloud ERP in an ERP Financial implementation to centralize a global Procure to Pay finance transformation and secure executive sponsorship from the C-Suite. The program was positioned as a company-wide finance initiative with direct leadership involvement and operational oversight for Global Accounts Payable and Purchasing teams totaling 15 staff.
|
|
|
|
|
Expense Management | ERP |
|
2015 | 2015 |
|
Vonage, an Ericsson Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercer | Legacy | Mercer Easy Enroll | Benefits Administration | HCM | n/a | 2016 | 2016 |
In 2016, Vonage, an Ericsson Company implemented Mercer Easy Enroll for Benefits Administration, establishing a centralized platform for open enrollment and ongoing benefits enrollment within the HR technology stack. The deployment was positioned as the primary benefits enrollment engine supporting HR operations and benefit vendor management across the company.
The Mercer Easy Enroll implementation was configured to support open enrollment workflows, ongoing life event processing, election management, and benefits reporting. Configuration work emphasized eligibility rules, plan mapping and automated enrollment feeds, aligning Mercer Easy Enroll with existing HR processes and the company responsibility for HR related reports.
Integrations were implemented with Ultimate’s Ulti Pro for the Human Capital Management System to provision employee census and demographic data, and with Discovery Benefits for flexible spending accounts, commuter benefits and Cobra processing. These integrations created end to end enrollment and post enrollment servicing flows between Mercer Easy Enroll, the HCM source of record, and specialized benefits administrators.
Operational governance for Mercer Easy Enroll was owned by the HR systems team, with escalation points of contact defined for HR generalists, a benefits analyst and an HRIS analyst. Responsibilities included benefit vendor management, ongoing enrollment support, and maintaining enrollment reporting and data feeds to downstream benefits platforms.
|
|
|
|
|
Talent Assessment | HCM |
|
2018 | 2018 |
|
Vonage, an Ericsson Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Onit | Legacy | Onit SimpleLegal CounselGO | Legal Time and Billing | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Vonage, an Ericsson Company implemented Onit SimpleLegal CounselGO as its Legal Time and Billing platform for corporate legal operations. The deployment was positioned to centralize matter cost visibility and billing oversight for the enterprise legal team, reflecting validated adoption by a Legal Operations Manager within the company.
Onit SimpleLegal CounselGO was configured to support matter management workflows, time capture and billing validation, and vendor invoice review in both live and retroactive modes. The implementation emphasized transparency to track legal costs and to evaluate vendor billing and work, aligning with core Legal Time and Billing functional terminology such as matter-level cost attribution, invoice adjudication, and budget reporting.
Operational coverage focused on Vonage legal operations across the enterprise, with the platform used to instrument centralized review workflows and vendor oversight processes. Governance adjustments centered on instituting live and retrospective billing review controls and increasing visibility into matter expenditures to support legal procurement and spend governance.
User feedback captured on G2 by a Legal Operations Manager dated Aug 05, 2021 described the platform as powerful and flexible for managing legal matters and noted clear benefits in cost transparency and vendor evaluation. The same reviewer identified budget reporting as an area with substantial potential for further development, highlighting a functional gap reported post deployment.
|
Vonage, an Ericsson Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2022 | 2022 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
Vonage, an Ericsson Company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
Vonage, an Ericsson Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
Vonage, an Ericsson Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Asset Management | Content Management |
|
2025 | 2025 |
|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
Vonage, an Ericsson Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
|
2025 | 2025 |
|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2025 | 2025 |
|
Vonage, an Ericsson Company CRM
Vonage, an Ericsson Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2024 | 2024 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
Incident Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Vonage, an Ericsson Company SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2017 | 2017 |
|
Vonage, an Ericsson Company TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2025 | 2025 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2025 | 2025 |
|
Vonage, an Ericsson Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management, iPaaS (Integration Platform as a Service) | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Apps Development | PaaS |
|
2024 | 2024 |
|
|
|
|
|
Apps Development | PaaS |
|
2024 | 2024 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Vonage, an Ericsson Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2022 | 2022 |
|
Vonage, an Ericsson Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2025 | 2025 |
|
IT Decision Makers and Key Stakeholders at Vonage, an Ericsson Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Reporting & Analytics | Director | Finance | |
|
|
|
Director, Financial Planning & Analysis | Director | Finance | |
|
|
|
Senior Business Intelligence Engineer | Manager | IT | |
|
|
|
VP Sales Operations | VP | Sales | |
|
|
|
Vice President Sales- Western United States | VP | Sales | |
|
|
|
VP Sales & BusinessDevelopment | VP | Sales | |
|
|
|
Regional Vice President of Sales | VP | Finance | |
|
|
|
Vice President Strategic Sales | VP | Sales | |
|
|
|
Director of Sales Enablement | Director | Sales | |
|
|
|
Regional Vice President of Sales | VP | Finance | |
|
|
|
CHRO | CXO | HR | |
|
|
|
Vice President Human Resources | VP | HR | |
|
|
|
Director Of Strategic Sales | Director | Finance | |
|
|
|
Vice President Customer Success | VP | Customer Service | |
|
|
|
Vice President Global Customer Care & Technical Support | VP | Customer Service | |
|
|
|
Director of Customer Success | Director | Customer Service | |
|
|
|
Director, Customer Success | Director | Customer Service | |
|
|
|
Senior Director of Customer Success - Enterprise | Director | Customer Service | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Senior Vice President, Controller & Principal Accounting Officer | VP | Finance | |
|
|
|
Finance Manager | Manager | Finance | |
|
|
|
Director Enterprise Procurement | Director | Procurement | |
|
|
|
Financial Systems Technical Lead | Manager | IT | |
|
|
|
Senior Manager Corporate Communications | Manager | Marketing | |
|
|
|
VP, Global Head of Corporate Communications | VP | Marketing | |
|
|
|
Chief Legal Officer | CXO | Legal | |
|
|
|
Senior Legal Operations Manager | Manager | Legal | |
|
|
|
Executive Assistant to Chief Human Resources and Legal Officer | Manager | HR | |
|
|
|
Senior Human Resources Business Partner Immigration | Manager | HR | |
|
|
|
Salesforce Community Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator & Developer | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce and Zuora Administrator | Manager | Marketing | |
|
Apps Being Evaluated by Vonage, an Ericsson Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vonage, an Ericsson Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vonage, an Ericsson Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Vonage, an Ericsson Company Technographics
Vonage, an Ericsson Company is a Professional Services organization based in United States,
with around 2198 employees and annual revenues of $1.74 billion.
Vonage, an Ericsson Company operates a diverse technology stack with applications such as
Oracle Cloud ERP, Mercer Easy Enroll and Onit SimpleLegal CounselGO,
covering areas like ERP Financial, Benefits Administration and Legal Time and Billing.
Vonage, an Ericsson Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Mercer and Onit.
Vonage, an Ericsson Company recently adopted applications including
SecurEnds Platform in 2023, 6sense Account Engagement Platform in 2022 and Onit SimpleLegal CounselGO in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vonage, an Ericsson Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vonage, an Ericsson Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vonage, an Ericsson Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.