Voxeo
189 South Orange Ave, 10th Floor,
Orlando, 32801, FL,
United States
Orlando, 32801, FL,
United States
1 407-418-1800
Communications
Voxeo Technographics
Voxeo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Voxeo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Voxeo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Voxeo has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Voxeo is running and its propensity to invest more and deepen its relationship with Intuit , LivePerson , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Voxeo revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Voxeo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Voxeo Tech Stack and Enterprise Applications
Voxeo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Voxeo implemented Intuit QuickBooks Enterprise as its primary ERP Financial system to centralize corporate accounting for an 80 employee communications firm. The deployment established a single instance financial application to consolidate general ledger, accounts payable, accounts receivable and inventory adjacent transaction tracking across the organization. Intuit QuickBooks Enterprise was configured to support core financial workflows including chart of accounts standardization, invoicing, cash receipt processing and month end close orchestration.
Configuration emphasized role based access controls, segmented accounting periods and structured journal entry approval paths to align finance, sales and operations functions under a common transactional backbone. Integrations were not specified in the source, so operational coverage is framed at the departmental level with finance, revenue operations and procurement most directly impacted by the ERP Financial deployment, while reporting and audit readiness workflows were centralized through the Intuit QuickBooks Enterprise environment.
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Voxeo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Voxeo implemented LivePerson Conversational Cloud on its website to deliver customer-facing conversational experiences. The LivePerson Conversational Cloud is used as a Chatbots and Conversational AI platform to manage web-based chat engagement, automated conversational flows, and agent escalation paths.
Deployment focused on a web-embedded SaaS architecture, with the LivePerson Conversational Cloud providing session management, real-time messaging, and rule-based bot flows for site visitors. Configuration centered on conversation design, intent routing, and handoff controls to live agents, reflecting typical Chatbots and Conversational AI functional modules such as automated dialog trees, session persistence, and conversation analytics.
Operational coverage targeted Voxeo customer support and digital engagement channels on the corporate website, positioning the application for customer service and pre-sales inquiry handling. Governance emphasized cross-functional ownership between product and support teams, with ongoing conversation script updates and escalation workflows to maintain service consistency.
The implementation narrative links Voxeo, LivePerson Conversational Cloud, Chatbots and Conversational AI and the company business functions of customer support and digital engagement, documenting a web-hosted conversational layer embedded into Voxeo's online presence.
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Voxeo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Voxeo implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities embedded on their website for meeting join flows and public session access. The implementation leverages standard web and native client conferencing features, including multiparty audio and video, screen sharing, and meeting recording functionality consistent with the application class. Cisco Webex Meetings is surfaced on Voxeo's public site as the primary customer-facing meeting platform.
The rollout is configured to support organizational collaboration across Voxeo in the United States, covering customer demos, partner calls, and internal team meetings. Administration and access controls were configured to manage users, meeting policies, external guest access, and scheduling workflows tied to the website meeting pages. The technical emphasis was on embedding browser-based join flows and reducing friction for external participants while centralizing meeting policy and user provisioning for governance. Operational scope centers on communications and support functions that rely on web conferencing for live interactions.
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Voxeo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Voxeo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Voxeo CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Voxeo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP, Network Architecture | VP | IT | |
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Manage Cloud Database Operations | CXO | IT | |
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VP, Network Operations - Chief Infrastructure Architect | Manager | IT | |
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Director of Corp. Affairs | Director | Finance | |
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Apps Being Evaluated by Voxeo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Voxeo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Voxeo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Voxeo Technographics
Voxeo is a Communications organization based in United States,
with around 80 employees and annual revenues of $10.0 million.
Voxeo operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, LivePerson Conversational Cloud and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Voxeo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, LivePerson and Cisco Systems.
Voxeo recently adopted applications including
Microsoft Azure Cloud Services in 2019, Cisco Webex Meetings in 2017 and Adobe Marketo Engage in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Voxeo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Voxeo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Voxeo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.