London, EC2A 4LH,
United Kingdom
VoxSmart Technographics
VoxSmart Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VoxSmart and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 115 VoxSmart employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VoxSmart has purchased the following applications: Rydoo Expense (ex Xpenditure) for Expense Management in 2017, Microsoft 365 for Collaboration in 2016, 6sense Account Engagement Platform for Account Based Marketing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VoxSmart is running and its propensity to invest more and deepen its relationship with Rydoo , Microsoft , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VoxSmart revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VoxSmart intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VoxSmart Tech Stack and Enterprise Applications
VoxSmart ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rydoo | Legacy | Rydoo Expense (ex Xpenditure) | Expense Management | ERP | n/a | 2017 | 2017 |
In 2017, VoxSmart implemented Rydoo Expense (ex Xpenditure) as its Expense Management application. The deployment was driven by the finance team to centralize expense capture and invoice processing while aligning expense workflows with the companys broader financial administration.
Rydoo Expense was configured to support core Expense Management capabilities including receipt capture, expense claim submission, approval routing, and invoice handling. Configuration work emphasized policy controls, multi level approval hierarchies, and automated expense reporting to streamline routine finance operations and reduce manual reconciliation.
The implementation integrated Rydoo Expense with Xero to post expenses and invoices into accounting records, enabling a continuous flow from expense submission to bookkeeping. Operational coverage explicitly included the UK finance team responsible for creating and managing invoices, administering the enterprise investment scheme, and coordinating employee pension interactions with Aviva, while finance resources also supported product testing for VoxSmarts fintech development.
Governance and process changes centered on defining submission and reconciliation workflows between Rydoo Expense and Xero, assigning finance team responsibilities for approvals and vendor accounting research, and embedding practices for finance risk observation through CEO shadowing. These governance steps established clear ownership for expense policy enforcement and cross functional participation in vendor tool evaluation.
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VoxSmart Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, VoxSmart implemented Microsoft 365 as its Collaboration platform. The deployment covered the companys 115 employees in the United Kingdom and was positioned to support professional services workflows including client communications, internal collaboration, and document management. Microsoft 365 is the vendor suite indicated on VoxSmarts public website.
The implementation concentrated on core Collaboration capabilities, leveraging Exchange Online for email, Microsoft Teams for synchronous communications, SharePoint Online and OneDrive for document collaboration and content management, and centralized identity and access management through Azure Active Directory. Configuration work included tenant provisioning, mailbox and site provisioning, and role based administration to align with professional services operational roles and client data handling requirements.
Operational coverage extended across consulting, sales, and back office functions, with centralized user lifecycle management and delegated administrative controls for team leads. Governance elements were established within the cloud hosted tenant model, using sharing policies, access controls, and retention settings to manage collaboration and data governance across the organization.
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Collaboration | Collaboration |
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2019 | 2019 |
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VoxSmart CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2022 | 2022 |
In 2022 VoxSmart implemented 6sense Account Engagement Platform on their website to support Account Based Marketing. The deployment is anchored to website instrumentation, where the 6sense Account Engagement Platform captures account level visitation and intent signals for a UK based professional services firm with 115 employees, aligning with marketing and demand generation priorities.
Configuration focused on account identification and web tracking, with typical Account Based Marketing capabilities applied such as intent detection, engagement scoring, and orchestration of account level actions. Implementation work emphasized tag deployment on site pages, account mapping to corporate domains, and configuration of engagement rules and playbooks to operationalize account signals into marketing workflows.
Operational coverage centers on marketing and sales engagement processes, using website-sourced account signals to inform outbound activity and qualification. Governance was organized around centralized control of account lists and engagement rules, with marketing owning configuration and crossfunctional handoff to sales through established routing and qualification workflows.
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2024 | 2024 |
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VoxSmart PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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VoxSmart IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at VoxSmart
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by VoxSmart Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-03 | VoxSmart | Evaluated | TeleMessage | TeleMessage | Archive as a Service (AaaS) | IaaS |