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VOXX International Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deck Commerce Legacy Deck Commerce Order Management Order Management SCM n/a 2021 2021
In 2021, VOXX International implemented Deck Commerce Order Management to centralize Order Management for its multi-brand e-commerce portfolio. The initial rollout targeted Premium Audio Company, a VOXX subsidiary with the highest direct-to-consumer transaction volume, with plans to expand capacity across multiple locations. The Deck Commerce Order Management deployment configured inventory management, order orchestration and transaction processing modules to automate standard order flows. Implementation included automation for fraud review, automated returns, pre-orders and backorders, and was sized against a scalable reference architecture intended to process up to 98% of orders automatically. Deployment used the Deck Commerce Order Management extension for Adobe Commerce and relied on pre-built integrations and APIs to connect e-commerce storefronts and payment and service platforms. Explicit integrations included Adobe Commerce, Affirm Deferred Payment and Zendesk Customer Service Portal, enabling orchestration between checkout, payment authorization and customer support workflows. Deck Commerce provided OMS discovery, implementation, training, testing and commissioning support to establish governance and order management best practices. Operational ownership centered on e-commerce operations and customer service workflows at Premium Audio Company, with the implementation designed to scale to additional VOXX brands and sites. Intelligent automation reduced manual processing and human error, and the deployment aimed to improve operational efficiency and the customer experience while providing headroom to scale order volume. The solution emphasizes the relationship between VOXX International, Deck Commerce Order Management and Order Management business functions.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at VOXX International
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by VOXX International Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD VOXX International Technographics

VOXX International is a Manufacturing organization based in United States, with around 911 employees and annual revenues of $468.0 million.

VOXX International operates a diverse technology stack with applications such as Microsoft 365, Deck Commerce Order Management and Salesforce Sales Cloud, covering areas like Collaboration, Order Management and Sales Automation, CRM, Sales Engagement.

VOXX International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Deck Commerce and Salesforce.

VOXX International recently adopted applications including Deck Commerce Order Management in 2021, Salesforce Sales Cloud in 2021 and Amazon SES in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of VOXX International’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates VOXX International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete VOXX International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.