Orlando, 32824, FL,
United States
VOXX International Technographics
VOXX International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VOXX International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 911 VOXX International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VOXX International has purchased the following applications: Microsoft 365 for Collaboration in 2015, Deck Commerce Order Management for Order Management in 2021, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VOXX International is running and its propensity to invest more and deepen its relationship with Microsoft , Deck Commerce , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VOXX International revenues, which have grown to $468.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VOXX International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VOXX International Tech Stack and Enterprise Applications
VOXX International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, VOXX International implemented Microsoft 365 as its primary Collaboration platform. The implementation is visible on the company website, confirming Microsoft 365 as an active part of VOXX International's productivity and collaboration estate.
Microsoft 365 was provisioned to deliver core collaboration capabilities, with deployment aligned to standard Microsoft 365 constructs such as Exchange Online email, SharePoint Online document management, OneDrive file sync, Microsoft Teams real time collaboration, and Office client applications. The deployment emphasis is on enterprise productivity and collaborative workflows, reflecting typical Collaboration category functional modules for email, content collaboration, and meetings.
The company references Microsoft 365 on its corporate site, indicating public-facing integration or presence of Microsoft 365 services alongside internal usage. Operational coverage is described at the company level, supporting corporate departments and cross-functional teams rather than a single business unit, consistent with company scale and the Collaboration category.
Governance is expected to follow tenant level administration patterns, including identity and access controls, document library policies and collaboration governance to manage permissions and information lifecycle. VOXX International deployed Microsoft 365 to support corporate productivity and team collaboration, positioning the application within its Collaboration tooling stack.
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VOXX International SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deck Commerce | Legacy | Deck Commerce Order Management | Order Management | SCM | n/a | 2021 | 2021 |
In 2021, VOXX International implemented Deck Commerce Order Management to centralize Order Management for its multi-brand e-commerce portfolio. The initial rollout targeted Premium Audio Company, a VOXX subsidiary with the highest direct-to-consumer transaction volume, with plans to expand capacity across multiple locations.
The Deck Commerce Order Management deployment configured inventory management, order orchestration and transaction processing modules to automate standard order flows. Implementation included automation for fraud review, automated returns, pre-orders and backorders, and was sized against a scalable reference architecture intended to process up to 98% of orders automatically.
Deployment used the Deck Commerce Order Management extension for Adobe Commerce and relied on pre-built integrations and APIs to connect e-commerce storefronts and payment and service platforms. Explicit integrations included Adobe Commerce, Affirm Deferred Payment and Zendesk Customer Service Portal, enabling orchestration between checkout, payment authorization and customer support workflows.
Deck Commerce provided OMS discovery, implementation, training, testing and commissioning support to establish governance and order management best practices. Operational ownership centered on e-commerce operations and customer service workflows at Premium Audio Company, with the implementation designed to scale to additional VOXX brands and sites.
Intelligent automation reduced manual processing and human error, and the deployment aimed to improve operational efficiency and the customer experience while providing headroom to scale order volume. The solution emphasizes the relationship between VOXX International, Deck Commerce Order Management and Order Management business functions.
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VOXX International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, VOXX International implemented Salesforce Sales Cloud. The deployment positions Salesforce Sales Cloud as the central Sales Automation,CRM,Sales Engagement platform used on the corporate website to capture inbound leads and manage customer interactions across the commercial organization.
The implementation focuses on core Sales Cloud capabilities, including lead capture and qualification, lead to opportunity conversion, account and contact management, activity tracking, pipeline management, workflow automation, and executive reporting through dashboards and reports. Salesforce Sales Cloud was configured to support sales process standardization with a defined data model, lead assignment rules, opportunity stages, and role based access controls to align commercial workflows. The rollout targets the sales and commercial teams within VOXX International and is anchored to the website touchpoint for direct CRM capture and sales engagement.
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VOXX International PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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VOXX International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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|
|
Content Delivery Network | IaaS |
|
2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at VOXX International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by VOXX International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-30 | VOXX International | Evaluated | ADP | ADP Payroll | Payroll | HCM |
| 2024-08-28 | VOXX International | Evaluated | Amazon Web Services (AWS) | Amazon EC2 | Application Hosting and Computing Services | IaaS |