VRI
1400 Commerce Center Dr,
Franklin, 45005, OH,
United States
Franklin, 45005, OH,
United States
1 800-860-4230
Healthcare
VRI Technographics
VRI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VRI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 VRI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VRI has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, LiveChat for Chatbots and Conversational AI in 2021, Domo for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VRI is running and its propensity to invest more and deepen its relationship with iCIMS , LiveChat, Inc. , Domo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VRI revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VRI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VRI Tech Stack and Enterprise Applications
VRI HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, VRI deployed iCIMS Recruit Applicant Tracking System on its public careers site. VRI uses iCIMS Recruit Applicant Tracking System as its Applicant Tracking System to support recruiting and talent acquisition for the 400-employee healthcare organization.
The implementation configures core Applicant Tracking System capabilities including careers site integration for candidate capture, requisition management, configurable candidate workflows, automated candidate communications and interview scheduling, and offer routing to hiring managers. Workflows were organized to provide role-based access for recruiters and HR staff and to support healthcare hiring compliance and recordkeeping needs.
The solution is delivered as a cloud-hosted SaaS instance integrated directly with VRI's website to publish job listings and collect applications. Operational ownership is centered in recruiting and HR, with ATS administration, hiring workflow governance, and role configuration established to manage ongoing recruiting processes.
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VRI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, VRI implemented LiveChat, deploying the LiveChat chat widget on its public website to establish a web-based patient engagement and support channel. This implementation falls under the Chatbots and Conversational AI category and targets real-time patient-facing communication and website visitor engagement.
Configuration reflects common conversational platform capabilities, including a client-side chat widget, agent console for live messaging, canned responses and scripted workflows, and session transcripts for recordkeeping. Operational ownership is positioned with patient support and digital marketing teams, who manage availability windows, routing rules, and conversational templates to align web inquiries with existing support workflows. The VRI LiveChat deployment ties LiveChat, Chatbots and Conversational AI to patient engagement and customer support business functions on the company website.
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VRI Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2017 | 2018 |
VRI implemented Domo in 2017 as its centralized Analytics and BI platform to improve operational reporting for healthcare and call center functions. The deployment centered on Domo as the primary application, with an internal SQL Business Intelligence Analyst responsible for developing SQL datasets, producing SSRS reports, and authoring Domo cards and dashboards for end users.
Implementation work focused on building data pipelines and reusable datasets in Domo, and designing a real time call center performance dashboard that surfaced queue, agent, and service metrics for operations teams. Functional capabilities delivered included interactive Domo cards and dashboards, scheduled data refreshes from operational databases, and ad hoc reporting support via SSRS and dataset exports, aligned with standard Analytics and BI workflows for monitoring and reporting.
Integrations supported included data feeds from core operational databases and outputs from newly implemented workforce management software, with the BI analyst working directly with users to define requirements and tune dashboard configurations. Governance and rollout followed an iterative, user centered model, with stakeholder collaboration, iterative requirements gathering, and ongoing card configuration to align Domo reporting with call center and workforce management processes. Successes explicitly noted include the creation of the real time call center dashboard and assistance in implementing workforce management software using Domo for ongoing operational reporting.
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VRI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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VRI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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VRI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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VRI CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at VRI
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Business Intelligence Analyst | Manager | IT | |
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CFO | CXO | Finance | |
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Vice President, IT & Product | VP | IT | |
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Apps Being Evaluated by VRI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VRI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VRI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VRI Technographics
VRI is a Healthcare organization based in United States,
with around 400 employees and annual revenues of $50.0 million.
VRI operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, LiveChat and Domo,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Analytics and BI.
VRI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, LiveChat, Inc. and Domo.
VRI recently adopted applications including
Zoominfo Platform in 2024, iCIMS Recruit Applicant Tracking System in 2021 and LiveChat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VRI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VRI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VRI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.