Oakland, 94612, CA,
United States
VSCO Technographics
VSCO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VSCO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 VSCO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VSCO has purchased the following applications: ModernLoop Interview Scheduling for Interview Scheduling in 2020, Zoom for Audio Video and Web Conferencing in 2021, Zendesk Service for Customer Support in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VSCO is running and its propensity to invest more and deepen its relationship with ModernLoop , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VSCO revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VSCO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VSCO Tech Stack and Enterprise Applications
VSCO HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ModernLoop | Legacy | ModernLoop Interview Scheduling | Interview Scheduling | HCM | n/a | 2020 | 2020 |
In 2020, VSCO implemented ModernLoop Interview Scheduling to centralize interview coordination for its recruiting operations. The deployment targeted VSCO Recruiting & People Programs and the work is classified under Interview Scheduling.
ModernLoop Interview Scheduling was configured to automate calendar coordination, candidate communications, and interviewer availability matching, reducing manual touchpoints in scheduling workflows. The implementation emphasized automated meeting creation and templated interview workflows, leveraging standard Interview Scheduling capabilities such as time zone handling and conflict detection. Configuration focused on recruiter-facing scheduling queues and reusable candidate invitation templates.
Integrations were explicitly implemented with Slack, CoderPad, and Zoom to orchestrate end-to-end interview logistics. Slack delivers interviewer and recruiting notifications, Zoom links are provisioned automatically in meeting invites, and CoderPad sessions are surfaced as part of coding interview workflows. These integrations eliminated manual link creation and reduced back-and-forth updates between recruiters and interviewers.
Operational governance remained with Recruiting & People Programs, which owned template maintenance, scheduling rules, and interview cadence. The recruiting team reported that the automation saved recruiter time by eliminating back-and-forth manual updates and changes, streamlining interview coordination across VSCO.
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VSCO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, VSCO implemented Zoom to provide Audio Video and Web Conferencing capabilities directly on its public website. Zoom is embedded on www.vsco.co to enable browser-based audio and video sessions and web join flows, aligning the application with customer-facing engagement workflows hosted on the site.
The implementation concentrates on web-embedded conferencing components and standard meeting and webinar functionality common to the Audio Video and Web Conferencing category, delivering real-time audio and video connectivity through site-hosted interfaces. Operational scope is centered on the VSCO website, with configuration and rollout focused on web page integration, session join experiences, and the front-end presentation of scheduling and meeting access controls, while governance and operational ownership are aligned with VSCO’s web platform and product teams.
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Collaboration | Collaboration |
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2018 | 2018 |
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VSCO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2013 | 2013 |
In 2013, VSCO implemented Zendesk Service as its Customer Support platform and embedded Zendesk Service on their public website to capture and route web-originated support requests. The initial deployment oriented the application toward web channel intake, using the website integration to funnel customer inquiries into the support system for handling by VSCO’s support staff.
The implementation established a ticketing and case management flow aligned with Customer Support best practices, consolidating inbound web requests into an agent interface and enabling standardized workflows such as ticket categorization, priority routing, and response templating. Operational coverage is centered on customer support and product operations teams, with governance focused on workflow configuration, SLA policies, and agent role definitions to manage web-based support interactions through Zendesk Service.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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VSCO ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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VSCO TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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VSCO PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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VSCO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at VSCO
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by VSCO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||