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Vtal Brazil Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP WalkMe Digital Adoption HCM n/a 2024 2024
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pegasystems Legacy Pega Platform Business Process Management ERP Services and Operations n/a 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pegasystems Legacy Pega GenAI Blueprint Intelligent Process Automation AI-Powered Application n/a 2025 2025
In 2025 V.tal Brazil deployed Pega GenAI Blueprint on Pega Cloud as a core Intelligent Process Automation initiative to orchestrate Operations Support Systems workflows across its wholesale segment. The implementation targeted service order fulfillment and repair ticket management to centralize case orchestration and improve customer experience across commercial and operations teams. The deployment used a center-out architecture with Pega GenAI Blueprint and Constellation for UI composition, enabling a Layer Cake case type model that specializes a single fulfillment case for multiple partners and products. Pega GenAI Blueprint centralized business rules and decision logic, and Constellation accelerated UI delivery and reuse of case type components, while the project retained a reuse library for workflows and APIs to minimize customization and speed new product launches. Integrations were built to connect Pega with Salesforce for direct sales scenarios and with partner systems through standardized APIs to support partner onboarding and omnichannel order entry. Operational telemetry and environment monitoring were implemented using PDC proactive diagnostics, and data consolidation workstreams were created to pull dispersed customer and product information into the Pega platform for auditability and operational decisioning. Governance combined a project mindset with a product operating model, staffed by paired business and system architects, executive sponsorship, and a roadmap prioritization process that emphasized reuse and test automation. Capgemini participated as an implementation partner during initial delivery and V.tal is formalizing a center of excellence to govern reuse, API standards, and deployment cadence. The program reported explicit early outcomes including a reduction in commercialization lead time from ten days to six minutes on the first scoped product and partner use case, and increased the proportion of data captured and evaluated through the Pega platform for faster operator decisions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2024 2024
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Digital Workspace IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Vtal Brazil
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Vtal Brazil Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Vtal Brazil Technographics

Vtal Brazil is a Communications organization based in Brazil, with around 2019 employees and annual revenues of $1.03 billion.

Vtal Brazil operates a diverse technology stack with applications such as SAP WalkMe, Pega Platform and Pega GenAI Blueprint, covering areas like Digital Adoption, Business Process Management and Intelligent Process Automation.

Vtal Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Pegasystems.

Vtal Brazil recently adopted applications including Pega Platform in 2025, Pega GenAI Blueprint in 2025 and SAP WalkMe in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Vtal Brazil’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Vtal Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Vtal Brazil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.