AI Buyer Insights:

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

VTB Bank Russia
Location
29 Bolshaya Morskaya Street,
Saint Petersburg, 190000,
Russia
Website
https://www.vtb.ru/
Phone
7 495-739-77-99
Artw industry
Banking and Financial Services
Employee
Revenue

VTB Bank Russia Technographics

VTB Bank Russia Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by VTB Bank Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76333 VTB Bank Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that VTB Bank Russia has purchased the following applications: Findify Personalization for Personalization and Product Recommendations in 2021, Naumen Contact Center for Call Center in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems VTB Bank Russia is running and its propensity to invest more and deepen its relationship with Findify , Naumen , RapidSoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing VTB Bank Russia revenues, which have grown to $14.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VTB Bank Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

VTB Bank Russia Tech Stack and Enterprise Applications

VTB Bank Russia eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Findify Legacy Findify Personalization Personalization and Product Recommendations eCommerce n/a 2021 2021
VTB Bank Russia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Naumen Legacy Naumen Contact Center Call Center CRM n/a 2024 2025
In 2024, VTB Bank Russia implemented Naumen Contact Center to modernize its Call Center operations. The Naumen Contact Center replaced Avaya as part of an import substitution initiative following 2022 vendor exits, and the project delivered a large scale migration across regional sites in Russia. Deployment emphasized the Naumen Contact Center omnichannel contact center platform, with routing and workforce management capabilities enabled to automate agent workflows. The implementation automated more than 3,500 operator workplaces and was configured to handle over 7 million inbound calls per month, reflecting the system's scalability and capacity requirements. Operational coverage included retail, SMB, corporate, broker, underwriting and internal support functions, aligning contact workflows with customer service, sales support and underwriting intake business processes. Architecture and configuration prioritized multi site scalability, centralized routing logic and WFM orchestration to maintain consistent service policies across regions. Governance and rollout were executed as a large scale migration program tied to the import substitution mandate from 2022, establishing standardized routing, staffing and escalation procedures for operator desks. The Naumen Contact Center now serves as VTB Bank Russia's primary Call Center platform, consolidating contact handling and operator automation at national scale.
Customer Loyalty CRM 2012 2013
Marketing Analytics, Data Management Platform CRM 2018 2018

IT Decision Makers and Key Stakeholders at VTB Bank Russia

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by VTB Bank Russia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VTB Bank Russia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VTB Bank Russia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD VTB Bank Russia Technographics
VTB Bank Russia is a Banking and Financial Services organization based in Russia, with around 76333 employees and annual revenues of $14.60 billion.
VTB Bank Russia operates a diverse technology stack with applications such as Findify Personalization and Naumen Contact Center, covering areas like Personalization and Product Recommendations and Call Center.
VTB Bank Russia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Findify and Naumen.
VTB Bank Russia recently adopted applications including Naumen Contact Center in 2024, Findify Personalization in 2021 and Teads Platform in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VTB Bank Russia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates VTB Bank Russia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VTB Bank Russia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.