Vwe Automotive Netherlands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vwe Automotive Netherlands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Vwe Automotive Netherlands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vwe Automotive Netherlands has purchased the following applications: Cobrowser for Chatbots and Conversational AI in 2015, Kiyoh Review for Product Review Management in 2018, BusinessMonitor KlantMonitor for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vwe Automotive Netherlands is running and its propensity to invest more and deepen its relationship with Cobrowser , Kiyoh , BusinessMonitor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vwe Automotive Netherlands revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vwe Automotive Netherlands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cobrowser | Legacy | Cobrowser | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kiyoh | Legacy | Kiyoh Review | Product Review Management | eCommerce | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BusinessMonitor | Legacy | BusinessMonitor KlantMonitor | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023, Vwe Automotive Netherlands deployed BusinessMonitor KlantMonitor to continuously monitor the quality of customer contacts across callcenter, online and on site channels in the Netherlands. BusinessMonitor KlantMonitor was implemented as the Customer Experience platform to automate customer outreach and alerting and to centralize contact quality measurement for service and account teams.
The implementation configures continuous quality scoring, real time dashboards, automated alerts to account managers and BI driven prioritisation of service improvements. Functional modules implemented include contact quality monitoring, dashboarding and reporting, alert orchestration to account managers, and BI driven prioritisation pipelines that surface high priority service issues for follow up.
The solution is integrated with Microsoft Dynamics CRM to synchronize customer records and to route alerts into account management workflows, with operational scope covering account managers and service teams across the Netherlands. Governance changes routed automated alerts to named account managers and used BI driven prioritisation as the trigger for service improvement workflows and escalation paths.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
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|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
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|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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