Joondalup, 6027, WA,
Australia
W Coyle & R Gordon Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by W Coyle & R Gordon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8 W Coyle & R Gordon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that W Coyle & R Gordon has purchased the following applications: NextService Field Service Management for Field Service Management in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems W Coyle & R Gordon is running and its propensity to invest more and deepen its relationship with NextService Field Service Software , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing W Coyle & R Gordon revenues, which have grown to $1.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for W Coyle & R Gordon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextService Field Service Software | Legacy | NextService Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 W Coyle & R Gordon implemented NextService Field Service Management as part of a NetSuite plus NextService deployment to centralise franchise operations and field-service scheduling across Australia and New Zealand. The implementation linked NextService Field Service Management with NetSuite to provide a unified operational and financial view for the Poolwerx franchise network in the Australasia region.
NextService Field Service Management was configured to support core field operations, including appointment and workforce scheduling, dispatch orchestration, and module-level reporting for franchisee activity. The deployment emphasized module usage that surfaces franchisee performance data and operational KPIs, enabling operational teams to standardise scheduling and service workflows across locations.
Governance and rollout focused on centralised reporting and control of franchisee performance, aligning field scheduling processes with franchise operations oversight. The integration with NetSuite consolidated operational and franchise reporting, and the combined NetSuite and NextService configuration delivered improved visibility and tighter control of franchisee performance as described in the source.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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