Kirchberg, 3422,
Switzerland
Wagner AG Technographics
Wagner AG Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wagner AG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Wagner AG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wagner AG has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft Power BI for Analytics and BI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wagner AG is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wagner AG revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wagner AG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wagner AG Tech Stack and Enterprise Applications
Wagner AG AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Wagner AG deployed Hubspot Live Chat on its public website. Wagner AG implemented Hubspot Live Chat as a Chatbots and Conversational AI component to capture inbound client inquiries and route conversational interactions into its customer engagement workflows.
The deployment used the web chat widget configured with targeted welcome messages, contact capture prompts and scripted response flows to qualify inquiries. Hubspot Live Chat was set up to record conversation transcripts and contact details, and routing rules directed conversations into centralized inboxes used by marketing and sales.
Operational scope covered the corporate website and direct client inquiry channels, impacting sales, marketing and client services teams across Switzerland. Governance focused on assigning chat ownership, defining response procedures and establishing escalation paths to ensure consistent handling of inbound conversations.
|
Wagner AG Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Wagner AG implemented Microsoft Power BI on its public website, deploying Microsoft Power BI to deliver embedded dashboards and interactive visualizations as part of its Analytics and BI capability. The implementation positions Microsoft Power BI as the primary business intelligence and reporting application for the professional services firm, aligning web-facing analytics with internal reporting and visualization needs.
The deployment focuses on embedded reports and published dashboards, dataset modeling and scheduled data refresh to maintain current web content, with Power BI functioning as the front end for interactive analytics. The solution consumes internal data sources to present client and stakeholder facing insights, and governance is handled through Power BI workspace constructs and role based access controls to manage sharing via the website. Operational scope is organization wide for reporting and analytics, reflecting a compact deployment appropriate to Wagner AGs scale.
|
Wagner AG Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Wagner AG implemented Microsoft 365 as its Collaboration platform. The deployment is visible on the corporate website, indicating active use of Microsoft 365 on their website to support external presence alongside internal productivity tools.
The Microsoft 365 implementation supports core collaboration capabilities typical of the Collaboration category, including cloud email and calendaring, document storage and sharing, and real-time team collaboration to serve professional services and administrative business functions. Tenant-level administration and user provisioning are applied to govern access and content, and the platform is operated as the primary collaboration layer for the firm’s Switzerland-based operations.
|
Wagner AG CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Wagner AG PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
Wagner AG IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
Wagner AG CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Wagner AG
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wagner AG Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||