WAIglobal
3300 Corporate Way,
Miramar, 33025, FL,
United States
Miramar, 33025, FL,
United States
1 800-877-3340
Manufacturing
WAIglobal Technographics
WAIglobal Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WAIglobal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 WAIglobal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WAIglobal has purchased the following applications: Infor LN for Manufacturing ERP in 2017, alive5 Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WAIglobal is running and its propensity to invest more and deepen its relationship with Infor , alive5 , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WAIglobal revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WAIglobal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WAIglobal Tech Stack and Enterprise Applications
WAIglobal ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor LN | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 WAIglobal implemented Infor LN as its Manufacturing ERP to standardize core manufacturing and back office processes across the organization. The deployment targeted a mid market manufacturing environment of approximately 650 employees in the United States and positioned Infor LN as the central system for production, inventory and transactional financial data.
The Infor LN implementation focused on delivering out of the box functionality for production planning, shop floor control, inventory management, procurement and core financials, minimizing bespoke code and heavy customization. After implementing Infor LN WAIglobal reported customizations dropped from 60 percent to less than 1 percent and that everything needed was available out of the box, according to Abraham Kurian, Vice President of Information Technology at WAIglobal.
Operationally the program emphasized configuration led adoption and consistent process definitions across manufacturing operations, finance and procurement, with IT governance shifting to control configuration and change management rather than maintaining custom extensions. Infor LN serves as the companys Manufacturing ERP platform and the primary system of record for manufacturing execution and transactional business functions.
|
WAIglobal AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| alive5 | Legacy | alive5 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, WAIglobal implemented alive5 Live Chat on its public website. The implementation uses alive5 Live Chat, categorized as Chatbots and Conversational AI, to centralize real-time conversational interactions for the manufacturing company. The deployment is focused on customer-facing channels to capture and triage inbound support and sales inquiries.
The alive5 Live Chat implementation provides a web-embedded live chat interface and conversational UI, a browser-based agent console for real-time handling, session transcript capture, and configurable routing and handoff capabilities typical of Chatbots and Conversational AI. Operational responsibility is aligned with customer service and sales functions, which manage chat workflows, user roles, and conversation logs. Governance emphasizes administrative controls and workflow settings to operationalize chat response processes for public website interactions.
|
WAIglobal Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, WAIglobal implemented Google Workspace (Formerly Google G-Suite) as its Collaboration solution. The deployment relied on Google Workspace cloud services to centralize corporate email, calendaring, and document collaboration across its United States operations, covering both corporate offices and manufacturing sites. The architecture used a single Google Workspace tenancy with centralized administration and SaaS delivery for user productivity services.
Configuration emphasized core Google Workspace capabilities including Gmail, Drive, Docs, Sheets, Calendar, and Meet, and used the Google Workspace Admin console for user account provisioning, group management, and device governance. Operational scope included departmental shared drives and collaborative document workflows for production and administrative teams, plus calendaring for cross functional scheduling. Governance controls were implemented through centralized account provisioning, role based access controls, and retention settings consistent with standard Collaboration platform controls.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
WAIglobal eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
WAIglobal SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2015 | 2015 |
|
WAIglobal CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
WAIglobal PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
WAIglobal IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2008 | 2008 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at WAIglobal
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President Information Technology | VP | IT | |
|
|
|
VP of Supply Chain | VP | Supply Chain | |
|
|
|
Vice President, Distribution and Logistics | VP | Supply Chain | |
|
|
|
Director Of Logistics | Director | Supply Chain | |
|
Apps Being Evaluated by WAIglobal Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WAIglobal IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WAIglobal digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD WAIglobal Technographics
WAIglobal is a Manufacturing organization based in United States,
with around 650 employees and annual revenues of $100.0 million.
WAIglobal operates a diverse technology stack with applications such as
Infor LN, alive5 Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
WAIglobal has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, alive5 and Google.
WAIglobal recently adopted applications including
Adobe Commerce (ex Magento) in 2021, Salesforce Sales Cloud in 2021 and alive5 Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WAIglobal’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates WAIglobal’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WAIglobal technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.