Waitr, Inc.
214 Jefferson Street,
Lafayette, 70501, LA,
United States
Lafayette, 70501, LA,
United States
1 857-362-9205
Professional Services
Waitr, Inc. Technographics
Waitr, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waitr, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 485 Waitr, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waitr, Inc. has purchased the following applications: Sage Intacct for ERP Financial in 2019, Paylocity ATS for Recruiting, Applicant Tracking System in 2014, Sift Science Digital Trust Platform for ML and Data Science Platforms in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waitr, Inc. is running and its propensity to invest more and deepen its relationship with Sage , Paylocity , Sift Science or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waitr, Inc. revenues, which have grown to $166.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waitr, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waitr, Inc. Tech Stack and Enterprise Applications
Waitr, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Waitr, Inc. implemented Sage Intacct. The Sage Intacct ERP Financial deployment concentrated on the accounts payable function supporting the Lafayette, Louisiana finance team, reflecting AP operational ownership held by the Accounts Payable Coordinator role.
Configuration emphasized core Accounts Payable modules within Sage Intacct, including invoice capture, vendor master management, payment batching and check processing, and audit-ready transaction trails. AP automation workflows were used to route invoices, produce end of day check reports, and support weekly check runs.
Operational processes documented by the Accounts Payable Coordinator include processing invoices into Bill.com or Sage Intacct, pulling invoices and records for auditors, filing and reconciling daily transactions, and contacting vendors on past due items. The environment links Sage Intacct with Bill.com for payable orchestration and preserves check status visibility through weekly check processing and daily balancing routines.
Governance centered on daily balancing of processed invoices, end of day reporting, weekly check reconciliation, and audit support procedures embedded in Sage Intacct workflows, with the Accounts Payable Coordinator executing vendor communication and filing tasks as part of the standard operating procedures. These operational controls formalize invoice routing, check-run cadence, and audit retrieval processes within the finance and auditing functions.
|
Waitr, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Waitr, Inc. implemented Paylocity ATS as its applicant tracking application and exposed job listings on its public careers page. The Paylocity ATS implementation is visible on the company website and is used to publish openings and capture candidate applications directly through the careers portal.
Paylocity ATS in the Recruiting,Applicant Tracking System category was configured to manage core recruiting workflows, including job posting and distribution to the careers site, application intake and resume parsing, requisition and candidate pipeline management, and interview scheduling and feedback capture. The deployment emphasizes configurable candidate stages and role based access for recruiters and hiring managers, consistent with standard applicant tracking functional modules.
Operationally the Paylocity ATS supports Waitr, Inc. recruiting and HR functions, centralizing applicant data and routing candidate workflows to hiring managers. Governance appears focused on career site integration and recruiter access controls to maintain process consistency across the talent acquisition lifecycle.
|
Waitr, Inc. AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2020 | 2020 |
In 2020, Waitr, Inc. deployed Sift Science Digital Trust Platform on their website to instrument customer-facing order and account workflows. The Sift Science Digital Trust Platform, classified as ML and Data Science Platforms, was provisioned to provide automated risk assessment and trust signals across web interactions.
Configuration centered on real-time machine learning scoring and behavioral modeling, with implementation of client-side web instrumentation and server-side scoring APIs to capture event streams for each transaction. Functional capabilities implemented included anomaly detection, device and session attribution, risk scoring for orders and account events, and decision orchestration to support automated and manual review workflows.
Operational coverage focused on trust and safety, payments, risk operations, and customer support teams who consume the platform scoring and alerts for workflow routing. Governance emphasized event schema standardization and centralized risk decisioning logic, with the Sift Science Digital Trust Platform feeding consistent risk signals into Waitr, Inc. business processes for order validation and fraud prevention.
|
Waitr, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
Waitr, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Waitr, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Engagement, Customer Loyalty | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Waitr, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Waitr, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Waitr, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Waitr, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Waitr, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Waitr, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waitr, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waitr, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Waitr, Inc. Technographics
Waitr, Inc. is a Professional Services organization based in United States,
with around 485 employees and annual revenues of $166.3 million.
Waitr, Inc. operates a diverse technology stack with applications such as
Sage Intacct, Paylocity ATS and Sift Science Digital Trust Platform,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and ML and Data Science Platforms.
Waitr, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Paylocity and Sift Science.
Waitr, Inc. recently adopted applications including
Kustomer CRM in 2021, Hubspot Marketing Automation in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waitr, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waitr, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waitr, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.