Wakefield, WF1 2HQ,
United Kingdom
Wakefield City Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wakefield City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Wakefield City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wakefield City Council has purchased the following applications: Unit4 Business World for ERP Financial in 2015, GumGum for Artificial Intelligence Marketing in 2018, Microsoft SharePoint for Enterprise Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wakefield City Council is running and its propensity to invest more and deepen its relationship with UNIT4 , GumGum , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wakefield City Council revenues, which have grown to $337.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wakefield City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Wakefield City Council deployed Unit4 Business World in the ERP Financial category. The council runs Unit4 Agresso Business World version 5.6.3 update 04 as its primary finance application, serving Wakefield City Council in the United Kingdom. This Unit4 Business World installation functions as the council's core ERP Financial platform for corporate finance, transactional accounting, and statutory reporting. The application name Unit4 Business World is used for consolidated financial processing across the authority.
Configuration and operational scope center on core finance modules consistent with ERP Financial functionality, including general ledger, accounts payable, accounts receivable, budgetary control, and statutory reporting. The deployment centralizes financial workflows and automated ledger posting, with role based access controls for finance teams and budget holders across council departments supporting approximately 2500 employees. Governance emphasizes a configurable chart of accounts, audit trails, and controlled period close processes aligned to public sector reporting requirements, with workflow automation for approvals and budget monitoring as typical in Unit4 Business World implementations. No specific third party integrations or implementation partner details were provided in the source.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Wakefield City Council deployed GumGum on its website. GumGum is implemented as an Artificial Intelligence Marketing application to provide contextual advertising and visual intelligence across the council’s public web pages, linking the GumGum platform to municipal content and display inventory. The implementation centers on contextual intelligence and visual recognition capabilities, configured to analyze page content and surface contextually relevant creative and ad placements in real time. Operational ownership sits with the council’s digital and communications teams, with the deployment scoped to the public website and governed through existing public sector web and data use policies to align content targeting with corporate communications and marketing functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017 Wakefield City Council implemented Microsoft SharePoint as its Enterprise Content Management platform. The deployment is used on the council website to manage public web content and to centralize document publishing and retrieval, positioning Microsoft SharePoint as the primary Enterprise Content Management tool for web content management and information governance business functions.
The implementation leverages standard Enterprise Content Management capabilities within Microsoft SharePoint, including content publishing and page management for the public site, document libraries with metadata, search driven content discovery, and workflow automation for editorial approvals. Records management and permission controls are consistent with category expectations, enabling structured content lifecycle and access controls across published and internal documents.
Operational coverage centers on public web publishing and internal content access across council services, with governance oriented toward role based permissions, editorial workflow coordination, and metadata driven retention policy enforcement. Microsoft SharePoint is referenced as the council s ECM backbone, supporting communications and records responsibilities across municipal departments.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2023 |
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Digital Advertising Platform | CRM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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