Coimbatore, 641 050,
India
Walkaroo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Walkaroo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Walkaroo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walkaroo has purchased the following applications: Microsoft 365 for Collaboration in 2020, Adobe Commerce (ex Magento) for eCommerce in 2021, Saara EcoReturns for Returns Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walkaroo is running and its propensity to invest more and deepen its relationship with Microsoft , Adobe Systems , Shopify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walkaroo revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walkaroo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2021 | 2021 |
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eCommerce | eCommerce |
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2024 | 2024 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Saara | Legacy | Saara EcoReturns | Returns Management | SCM | n/a | 2024 | 2024 |
In 2024 Walkaroo implemented Saara EcoReturns as its Returns Management solution on the public Walkaroo web storefront. Saara EcoReturns was deployed to handle customer facing returns and exchanges for online orders, embedding a self service returns experience directly into the brand website.
The implementation concentrated on standard Returns Management modules, including an online returns portal, RMA lifecycle orchestration, refund and replacement workflows, and returns tracking and status visibility. Configuration work focused on policy rule sets, return reason mapping, and automated routing for disposition decisions to support customer service and operations teams.
Technically the deployment was implemented as a web integrated solution on Walkaroo website, linking front end customer flows to order validation and returns processing workflows. Operational coverage centers on the e commerce channel and centralized customer service operations across Walkaroo in India, with the Saara EcoReturns application serving as the system of record for return transactions.
Governance was structured around returns policy enforcement and exceptions handling, with operational ownership assigned to customer service and operations leadership. Saara EcoReturns is described in the implementation as the primary Returns Management application for post purchase returns and customer service orchestration on Walkaroo online channels.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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