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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Walt Disney Parks & Resort Tech Stack and Enterprise Applications

Walt Disney Parks & Resort ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Maximo Enterprise Asset Management ERP Services and Operations n/a 2014 2014
In 2014, Walt Disney Parks & Resort implemented IBM Maximo as its Enterprise Asset Management platform. The deployment centralized asset registry and maintenance scheduling for park and resort operations across Walt Disney World Orlando, Disneyland California, Hong Kong Disneyland and Shanghai Disney Parks, and for resort rooms and services in Florida, California and Hawaii. IBM Maximo was customized to meet Disney operational requirements, implementing core Enterprise Asset Management capabilities such as asset lifecycle management, preventive maintenance scheduling, work order management and service management. The engagement included development work to support an application upgrade from version 6.2 to version 7.6, with Oracle PL/SQL development used for customization and business logic extensions. The Maximo implementation was integrated with operational control systems, notably the Automated Vehicle Management System, AMVS, to align ride control operations with maintenance workflows and trigger maintenance actions tied to ride assets. Operational coverage spanned facilities maintenance, ride operations and resort services, enabling coordinated work order generation and consistent maintenance schedules across multiple parks and resorts. Governance emphasized ongoing application support and change control for upgrades, with operational ownership for maintenance processes and day to day system operations. The narrative reflects continuous configuration, customization and operational support of IBM Maximo within Walt Disney Parks & Resort to sustain asset and service management across its global park and resort footprint.
Walt Disney Parks & Resort Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2015 2018
In 2015, Walt Disney Parks & Resort deployed Microsoft Power BI as a core component of an enterprise Analytics and BI program to standardize executive and operational reporting. The implementation was part of a broader portfolio modernization and governance initiative led by the technology organization and the newly established Portfolio Management Office PfMO, aimed at providing a holistic global view of projects and programs. Power BI was configured to deliver enterprise dashboards, interactive visualizations, and centralized reporting, with data modeling and scheduled refreshes sourcing from an enterprise data layer. The program also deployed native CA PPM Portfolio Management, Ideation, Project, and Financial modules, alongside JasperSoft Data Warehouse and Studio reporting, to standardize portfolio, project, and financial data ingestion into reporting workflows. Integrations included Microsoft Power BI connecting to Microsoft Azure SQL and Azure ML services, and to the JasperSoft data warehouse and CA PPM modules for consolidated portfolio and financial views. Operational coverage centered on the technology organization, the PfMO, portfolio and program teams, and finance, with governance enforced through portfolio monitoring, Agile and Waterfall process alignment, and ongoing maturity roadmap activities.

IT Decision Makers and Key Stakeholders at Walt Disney Parks & Resort

First Name Last Name Title Function Department Email Phone
Manager, Information Architecture (BI, Analytics, Big Data, DWH) Manager IT
Manager, Global Business Technology Strategy Manager IT
Senior Manager, Advanced Analytics and Optimization Manager IT

Apps Being Evaluated by Walt Disney Parks & Resort Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Walt Disney Parks & Resort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Walt Disney Parks & Resort digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Walt Disney Parks & Resort Technographics
Walt Disney Parks & Resort is a Leisure and Hospitality organization based in United States, with around 130000 employees and annual revenues of $18.40 billion.
Walt Disney Parks & Resort operates a diverse technology stack with applications such as IBM Maximo and Microsoft Power BI, covering areas like Enterprise Asset Management and Analytics and BI.
Walt Disney Parks & Resort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBM and Microsoft.
Walt Disney Parks & Resort recently adopted applications including Microsoft Power BI in 2015 and IBM Maximo in 2014, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Walt Disney Parks & Resort’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Walt Disney Parks & Resort’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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