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Walt Disney Parks & Resort Technographics
Walt Disney Parks & Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Walt Disney Parks & Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130000 Walt Disney Parks & Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Walt Disney Parks & Resort has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2014, Microsoft Power BI for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Walt Disney Parks & Resort is running and its propensity to invest more and deepen its relationship with IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Walt Disney Parks & Resort revenues, which have grown to $18.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Walt Disney Parks & Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Walt Disney Parks & Resort Tech Stack and Enterprise Applications
Walt Disney Parks & Resort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Walt Disney Parks & Resort implemented IBM Maximo as its Enterprise Asset Management platform. The deployment centralized asset registry and maintenance scheduling for park and resort operations across Walt Disney World Orlando, Disneyland California, Hong Kong Disneyland and Shanghai Disney Parks, and for resort rooms and services in Florida, California and Hawaii.
IBM Maximo was customized to meet Disney operational requirements, implementing core Enterprise Asset Management capabilities such as asset lifecycle management, preventive maintenance scheduling, work order management and service management. The engagement included development work to support an application upgrade from version 6.2 to version 7.6, with Oracle PL/SQL development used for customization and business logic extensions.
The Maximo implementation was integrated with operational control systems, notably the Automated Vehicle Management System, AMVS, to align ride control operations with maintenance workflows and trigger maintenance actions tied to ride assets. Operational coverage spanned facilities maintenance, ride operations and resort services, enabling coordinated work order generation and consistent maintenance schedules across multiple parks and resorts.
Governance emphasized ongoing application support and change control for upgrades, with operational ownership for maintenance processes and day to day system operations. The narrative reflects continuous configuration, customization and operational support of IBM Maximo within Walt Disney Parks & Resort to sustain asset and service management across its global park and resort footprint.
|
Walt Disney Parks & Resort Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Walt Disney Parks & Resort deployed Microsoft Power BI as a core component of an enterprise Analytics and BI program to standardize executive and operational reporting. The implementation was part of a broader portfolio modernization and governance initiative led by the technology organization and the newly established Portfolio Management Office PfMO, aimed at providing a holistic global view of projects and programs.
Power BI was configured to deliver enterprise dashboards, interactive visualizations, and centralized reporting, with data modeling and scheduled refreshes sourcing from an enterprise data layer. The program also deployed native CA PPM Portfolio Management, Ideation, Project, and Financial modules, alongside JasperSoft Data Warehouse and Studio reporting, to standardize portfolio, project, and financial data ingestion into reporting workflows.
Integrations included Microsoft Power BI connecting to Microsoft Azure SQL and Azure ML services, and to the JasperSoft data warehouse and CA PPM modules for consolidated portfolio and financial views. Operational coverage centered on the technology organization, the PfMO, portfolio and program teams, and finance, with governance enforced through portfolio monitoring, Agile and Waterfall process alignment, and ongoing maturity roadmap activities.
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IT Decision Makers and Key Stakeholders at Walt Disney Parks & Resort
Apps Being Evaluated by Walt Disney Parks & Resort Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||