San Francisco, 94110, CA,
United States
Wanelo Technographics
Wanelo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wanelo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33 Wanelo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wanelo has purchased the following applications: Sift Science Digital Trust Platform for ML and Data Science Platforms in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wanelo is running and its propensity to invest more and deepen its relationship with Sift Science , Ruby , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wanelo revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wanelo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wanelo Tech Stack and Enterprise Applications
Wanelo AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2020 | 2020 |
In 2020, Wanelo implemented Sift Science Digital Trust Platform on its website. Wanelo deployed the Sift Science Digital Trust Platform as an ML and Data Science Platforms solution to provide machine learning based risk scoring and behavioral analytics supporting fraud prevention and account protection for the web storefront.
Configuration focused on ingesting event and session signals from the site to generate adaptive risk scores and signalized decisions for account protection, fraud prevention, and trust operations. The deployment aligned platform outputs with operational workflows, routing high risk interactions into moderation queues and surfacing signals for product and operations review, and governance incorporated regular model monitoring and signal annotation processes. The implementation emphasized analytics instrumentation and centralized ML scoring to inform site level decisioning within Wanelo's customer interaction flows.
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Wanelo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Wanelo deployed Ruby Live Chat on its website to provide real-time customer engagement capabilities. The Ruby Live Chat implementation is categorized as Chatbots and Conversational AI and delivers a web-embedded live chat widget for visitor messaging, session context capture, and agent-assisted conversations. The deployment supports customer service and user engagement workflows for the company’s online storefront.
Configuration centered on standard Chatbots and Conversational AI components such as the web widget, agent console, conversation transcripts, and templated responses to streamline small-team operations. Operational coverage is focused on digital customer support on the Wanelo website, with governance oriented toward agent workflow definition and chat transcript management to ensure consistent handling of inbound inquiries. The implementation emphasizes web-based routing and agent orchestration without named third-party integrations disclosed in the source.
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Wanelo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Wanelo implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the company. The deployment is used on their website and across corporate communications, content coordination, and team collaboration workflows at the 33 employee professional services firm based in the United States. Google Workspace (Formerly Google G-Suite) is provisioned as the primary collaboration layer for email, document authoring, file storage, calendar scheduling, and synchronous meetings.
Functional modules referenced include Gmail, Google Drive, Google Docs and Sheets, Google Calendar and Google Meet, with administrative controls managed via the Google Workspace Admin Console and shared drive configurations for group access. Configuration focus emphasizes account provisioning, access governance, and centralized document collaboration for product, design and marketing functions. Integrations are not specified in the source notes, so operational scope appears confined to cloud collaboration tooling that supports internal teams and site content workflows.
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Wanelo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Wanelo ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Wanelo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Wanelo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Wanelo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Founder and CEO | CXO | Finance | ||||
| COO | CXO | Finance |
Apps Being Evaluated by Wanelo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||