Altoona, 16602, PA,
United States
Ward Transport & Logistics Technographics
Ward Transport & Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ward Transport & Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Ward Transport & Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ward Transport & Logistics has purchased the following applications: Billtrust AR Automation for AR Automation in 2020, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2016, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ward Transport & Logistics is running and its propensity to invest more and deepen its relationship with Billtrust , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ward Transport & Logistics revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ward Transport & Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ward Transport & Logistics Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Billtrust | Legacy | Billtrust AR Automation | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Ward Transport & Logistics implemented Billtrust AR Automation to digitize payments across its business. Ward Transport & Logistics is a family owned transportation and logistics company with more than 1,400 employees operating across North America, and the Billtrust AR Automation deployment was positioned to streamline accounts receivable and payment processing at enterprise scale for the organization.
The implementation centered on Billtrust AP Portal Delivery and Billtrust Digital Lockbox capabilities within the Billtrust AR Automation suite, enabling automated capture and application of customer payments. Functional modules configured included electronic invoice delivery into more than 200 AP portals, bi directional portal processing for capturing remittance data, automated gathering of emailed remits for decoupled ACH payments, and support for ACH, wire transfer and credit card payment processing and remittance handling.
Operational integration points were focused on the AR team workflows and bank reconciliation processes, with Billtrust providing viewable remittances including email images and attachments and downloadable remittance files in CSV format for day level reporting. The solution enabled AR users to resend receipts, compare ACH remittances to bank deposits, and consolidate remittance data across channels, improving payment visibility for accounts receivable operations.
Governance and rollout were rapid, with a quick implementation leading to immediate business impact and broad operational adoption. Reported results from the Billtrust AR Automation deployment include automating more than $80M in payments and saving more than 1,300 hours in manual labor, and a material increase in ACH throughput from approximately $2M and fewer than 100 payments per month to an average of $12M and more than 1,600 ACH payments per month. The organization is evaluating expansion of its AR Automation footprint with consideration of Billtrust Collections to extend receivables management.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016 Ward Transport & Logistics implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The implementation supports core workforce operations for a 1,400-employee United States transportation business and is provisioned through the company’s Kronos Central portal at https://wardtrucking.kronos.net/wfc/logon.
Configuration centered on central time and attendance capture, shift scheduling, absence management, and manager and employee self-service capabilities. UKG Workforce Central was configured to enforce role-based approvals, timecard workflows, and roster management consistent with Workforce Management functional patterns.
Operational coverage included front-line drivers, dispatch and operations supervisors, HR, and payroll teams, aligning workforce data collection with internal payroll and labor tracking processes. The Kronos Central portal serves as the primary user interface for remote and site-based workers, enabling web-based time reporting and schedule access.
Governance established centralized administration of time rules, schedule policies, manager approval chains, and audit logging to support operational accountability and compliance. UKG Workforce Central remains the organization’s primary Workforce Management application, instrumented through the Kronos Central portal for ongoing workforce administration.
|
|
|
|
|
Workforce Management | HCM |
|
2017 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Ward Transport & Logistics deployed Microsoft 365 to provide Collaboration capabilities across the organization. The Microsoft 365 deployment is positioned to support enterprise communications, document management, and team collaboration for Ward Transport & Logistics as a transportation services provider.
The implementation focuses on core Microsoft 365 collaboration services, with Microsoft Teams for real-time communication and meetings, Exchange Online for corporate email and calendaring, and SharePoint and OneDrive for document libraries and intranet content. The tenant was provisioned to align licensing to user roles, and configuration included role based access controls and mobile access policies to support a mixed office and field workforce.
Governance was established around information architecture, shared workspace provisioning, and document lifecycle policies to standardize Collaboration workflows across operations, dispatch, finance, and HR. Microsoft 365 is referenced on the company website, indicating centralized use of Microsoft 365 as the Collaboration platform for Ward Transport & Logistics.
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Ward Transport & Logistics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ward Transport & Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||